The daily house keeping was excellent!
I am certain I saw the general manager at least four times during my stay and never ONCE did she make a point to smile, greet any one, or ask how our stay was going. Actually NO ONE on the staff SMILED at any time other than the FANTASTIC morning front desk lady. SHE was super (middle age African American lady)!! The evening gal (white gal with curly hair and glasses) was seen with her feet up on the desk making personal calls..... Not too impressed with THAT!
The 3 free cocktails each evening is a nice perk, but the guy serving the drinks and popcorn seemed to enjoy hanging out at his table drinking with friends more than being there to make sure clients were having a good time.
There was an earthquake during my stay and it caused a water line to break and we were without water for a day, but guests were given the option to go to a nearby hotel for showers if need be. Bottled water was given out as needed and that was very nice and appreciated.
I'd just ask the staff to be more FRIENDLY and inviting.
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- Also Known As:
- Wichita Hotel Wichita