Simply stated.....Avoid this hotel. I am a frequent traveler and only submit reviews when something is truly exceptional or so bad that if this was not happening to me, I would be inclined to say...your making this up. The training, supervision, attention to job responsibility and management of this hotel is so poor that Marriott should think about taking their name off this building. Simple problem...I am allergic to feathers....foam pillows is the answer. Always make note on reservations so housekeeping can handle it before we arrive.... Arrived 7 something this evening and feather pillows in room on both beds, no problem.....walked back to the front desk.....asked if the foam pillow request was on the reservation....confirmed yes...sorry, we missed it....rest assured it will be handled quickly....they called me more than an hour later...we are still trying to find someone to look for pillows....then nothing......1020 something phone call...the front desk guy is no longer working and I just came on duty....I can not find any pillows ...I do not know what else I can do....I will look in a few rooms......in total frustration ......I asked if I should go to my car and look for pillows and she suggested that I do just that.....a few minutes later she came to my room and announced she could find no pillows. Seriously, 140.00 a night and I am told that if I want four foam pillows to replace the four feather pillows in our room I should go find some.....wonder if the CEO of Marriott is told he should go find his own foam pillows when he stays at one of his hotels. Stay away from this one.
- Also Known As:
- Courtyard By Marriott Salina Hotel Salina
- Courtyard By Marriott Salina Hotel
- Courtyard Salina
- Salina Courtyard
- Salina Marriott
- Reservation Options:
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