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“Stay Here,Stay Here!” 5 of 5 stars
Review of Holiday Inn Express & Suites Salina

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Holiday Inn Express & Suites Salina
2.0 of 5 Hotel   |   755 West Diamond Drive, Salina, KS 67401   |  
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Ranked #1 of 30 Hotels in Salina
Certificate of Excellence
Illinois
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
21 helpful votes 21 helpful votes
“Stay Here,Stay Here!”
5 of 5 stars Reviewed July 23, 2014

CLEAN, SMELLED FRESH, Liz at front desk was so friendly and interacted well with guests. I believe this hotel must be new. Room super and being gone for the 7th night, this hotels bed was the BEST! I actually looked for the brand. Only downside was the elevator a little slow and breakfast on a Monday AM was not well supplied. Went down and walked away empty. May need two attendants to keep items supplied. When in Salina, will stay here again.

Room Tip: Don't ask to be near the elevator. The ice machine and pop machines are VERY NOISY!
See more room tips
  • Stayed July 2014, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DebbieIsaacsonGM, Guest Relations Manager at Holiday Inn Express & Suites Salina, responded to this review, August 7, 2014
Dear Debby5480,
Thank you for your comment, we hope to have your stay with us in the near future. Once again thank you for your stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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154 reviews from our community

Traveler rating
    96
    48
    3
    6
    1
See reviews for
54
31
4
35
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • Any
English first
Indianapolis, Indiana
Top Contributor
105 reviews 105 reviews
77 hotel reviews
Reviews in 62 cities Reviews in 62 cities
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed July 21, 2014

I can't really add more than other reviewers' comments. I had to laugh when I read lesuerg's comments about the fire stairs - I noted the same thing! I loved the up-to-date décor and the attention to the details, such as clean baseboards! YAY! I like clean! The customer service was phenomenal, Liz was great at the front desk, a pleasant mix of professional efficiency and friendly courtesy. When she found out we were leaving at O'Dark Thirty, she offered us an early breakfast! Our room was clean and spacious and we slept so well on a comfortable bed with soft pillows. Thank you.

  • Stayed April 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DebbieIsaacsonGM, Guest Relations Manager at Holiday Inn Express & Suites Salina, responded to this review, August 7, 2014
Dear CharlieCN2011,
Thank you for your comment, we are glad to hear that you enjoyed your stay with us. Once again thank you for your stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Harlingen, Texas
Top Contributor
57 reviews 57 reviews
16 hotel reviews
Reviews in 25 cities Reviews in 25 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed July 17, 2014

This is newer property located right by I-70. The facility is very nice. As a Priority Club member, we we checked in we were invited to the reception which was in progress. Though we did not participate the offer was appreciated. Even though it was close to the interstate we did not hear any road traffic and our room was on the I-70 side. We were informed of breakfast hours and other information when we checked in. This is a very nice, friendly HIE. We would definitely stay here again.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DebbieIsaacsonGM, Guest Relations Manager at Holiday Inn Express & Suites Salina, responded to this review, August 7, 2014
Dear Paul4093,
Thank you for your comment, we hope to see you in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, Colorado
Top Contributor
59 reviews 59 reviews
14 hotel reviews
Reviews in 31 cities Reviews in 31 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed July 17, 2014 via mobile

I stayed here with my Mom and two kids while on a road trip.... We pulled in a bit late bit had booked it ahead via mobile phone. The staff is really friendly and kind.
We are IHG Platinum members - so maybe we were upgraded but our room was BIG! 2 large queen beds were great but also a nice sofa and coffee table and sitting/desk area -- so nice to have just that extra room! My favorite feature is that these rooms have a separate, small sink/coffee/fridge/microwave area -- that 2nd sink can make a big difference when 4 people are trying to get ready for bed!
Nice and clean (smaller) pool area with plenty of towels and a nice, new hot tub were great for the day's end.
Breakfast is better than many places offer -- we chose from turkey sausages, pre-made egg omelettes, fresh fruit, cereals, muffins, bagels, breads, yogurts, hard boiled eggs, instant oatmeal choices WITH raisins, walnuts you can add in and more..... I only wished there were stronger coffee (I like it thick and inky).
Great choice to catch up on your rest.

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DebbieIsaacsonGM, Guest Relations Manager at Holiday Inn Express & Suites Salina, responded to this review, August 7, 2014
Dear CoNearNative1,
Thank you for your comment, we are glad to hear that you enjoyed your stay with us and that you liked our breakfast. We hope to have you stay with us in your future stays. Once again we thank you for your stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
College Station, Texas
1 review
5 of 5 stars Reviewed July 16, 2014

Wonderful evening reception with beer or wine and snacks! Breakfast setup was extremely great! Awesome indoor pool with hot tub that works!! Room was perfect - fantastic mattress, large room and huge shower in bathroom. Our only complaint was the non-smoking on property rule. Inside building was non-smoking BUT too many guests and Staff thought walking back & forth under the entry way carport was "not" on the property & used that area as a smoking area ! Hotel should post sign of designated smoking area in the back of hotel! We have stayed here 2 times over past few years and will definitely book again if traveling through this area! All staff members were extremely nice & friendly.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DebbieIsaacsonGM, Guest Relations Manager at Holiday Inn Express & Suites Salina, responded to this review, August 7, 2014
Dear BettyD,
Thank you for your comment, we hope to see you in the near future. Once again thank you for your stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johnston City, Illinois
Senior Contributor
36 reviews 36 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed July 14, 2014

Let me explain. We were in Salina for a wedding recently, and everything about the weekend was absolutely perfect-including the hotel. We could tell it was new. The front desk staff was very friendly and helpful, it was clean, beautiful, easy to find, nice pool, nice spacious room, we thought everything would be great.

But we had one experience that just totally destroyed the stay and the weekend as a hole. While staying at this hotel, my mom had some precious jewelry stolen out of our room, including an irreplaceable ring that belonged to her mother. Now, I realize that she accidentally left her jewelry out on the table when we left for breakfast instead of putting it in the safe, and I realize that this is not technically the fault of the hotel but of one of their employees... but that's not the point. I CAN'T STAND a liar or a cheat, and that house cleaner blatantly stole from us out of our room. Of course, we have no way to prove that-that's why she did it. The hotel management and Salina Police Department did do everything that they could to help us look for it, they all helped us fill out a police report as well as search every square inch of our room to ensure that we didn't just misplace them somewhere, but to no avail. They were stolen, and now my heartbroken mother will never have her precious ring back.

It's extremely unfortunate that one bad employee of this hotel managed to completely destroy for us what would have otherwise been a perfect weekend of fun and laughter with friends and family. I sincerely hope that that employee has since been let go. Sad.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Salina, responded to this review, July 31, 2014
Dear gmitchell91,

Thank you for taking the time to convey your comments regarding your recent experience with us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. We have sent you a private message to obtain additional details about your experience.

Regards,

Karen C
Case Manager
IHGCare
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Canton, Ga.
Senior Contributor
49 reviews 49 reviews
9 hotel reviews
Reviews in 25 cities Reviews in 25 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 6, 2014

We arrived late at night and Liz was super friendly checking us in. The breakfast was fantastic and the morning staff super sweet! Great, new and clean place to stay. Stay on the 4th floor in this modern hotel for a quiet night.

Room Tip: Stayed on the 4th floor and it was super quiet.
See more room tips
  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DebbieIsaacsonGM, Guest Relations Manager at Holiday Inn Express & Suites Salina, responded to this review, August 7, 2014
Dear Margisue,
Thank you for your comment.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express & Suites Salina

Address: 755 West Diamond Drive, Salina, KS 67401
Phone Number:
Location: United States > Kansas > Salina
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 30 Hotels in Salina
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Holiday Inn Express & Suites Salina 2*
Number of rooms: 88
Official Description (provided by the hotel):
The Holiday Inn Express & Suites Salina is the newest & most modern hotel in Saline County. Conveniently located off I-70, the hotel is minutes from the heart of Salina, Kansas and a short drive to Salina Municipal Airport (SLN).As our guest at the Holiday Inn Express & Suites Salina, start each day with a complimentary hot breakfast then enjoy our spacious rooms with microwave, refrigerator, flat panel TV & free wired & wireless high-speed Internet. The hotel is equipped with a heated indoor pool, hot tub, fitness center, business center, and guest laundry. Our meeting room can accommodate up to 60 people. ... more   less 
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