I travel for business and reserved my room via choicehotels.com. First of all the hotel is kind of out in the middle of nowhere. I pull in and you van see where somebody had been pulling weeds and just through them in the middle of the parking lot. They had been there awhile. Check in was slow, even though there was no one ahead of me. The room was relatively clean other than someone's leftovers in the fridge... Breakfast was spartan, some dry looking bread and a mini fridge with some yogurt in it. You could see where there was a spaces for other items but they were not out. (7AM) The worst was yet to I checked out at shortly after 7. Got my receipt and away I went. Fast forward a week later. I am checking my online receipts and find that they billed me for an additional night after I left. No worries, everyone makes mistakes. I called the hotel and there was no answer, numerous calls over the next couple hours and I finally spoke to someone. The woman did not instill much confidence in me. She could not find that I had ever stayed there. She finally found me and stated she would probably just email her boss.. Click, she was gone! Never having verified any contact information. So I emailed choicehotels.com and they responded quickly that it was a local issue and I would need to contact the hotel.
The next morning, once again after numerous calls, I finally got a person on the phone. I asked for a manager, she asked who I was and why I was calling. After a significant time on hold, she came back and told me it was addressed and my card credited. Click, no apology nothing...
If I could give this place a negative score, I would.
Don't stay here...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.