I travel for business and reserved my room via choicehotels.com. First of all the hotel is kind of out in the middle of nowhere. I pull in and you van see where somebody had been pulling weeds and just through them in the middle of the parking lot. They had been there awhile. Check in was slow, even though there was no one ahead of me. The room was relatively clean other than someone's leftovers in the fridge... Breakfast was spartan, some dry looking bread and a mini fridge with some yogurt in it. You could see where there was a spaces for other items but they were not out. (7AM) The worst was yet to I checked out at shortly after 7. Got my receipt and away I went. Fast forward a week later. I am checking my online receipts and find that they billed me for an additional night after I left. No worries, everyone makes mistakes. I called the hotel and there was no answer, numerous calls over the next couple hours and I finally spoke to someone. The woman did not instill much confidence in me. She could not find that I had ever stayed there. She finally found me and stated she would probably just email her boss.. Click, she was gone! Never having verified any contact information. So I emailed choicehotels.com and they responded quickly that it was a local issue and I would need to contact the hotel.
The next morning, once again after numerous calls, I finally got a person on the phone. I asked for a manager, she asked who I was and why I was calling. After a significant time on hold, she came back and told me it was addressed and my card credited. Click, no apology nothing...
If I could give this place a negative score, I would.
- Official Description (provided by the hotel):
- The smoke-free Sleep Inn & Suites(R) hotel is located off Interstate 135 and across the street from Phillips Lighting. We are close to Rolling Hills Wildlife Adventure zoological park, Jumpin' Joe's Family Fun Center, the Dwight D. Eisenhower Presidential Library & Museum, Kansas State University at Salina, Kansas Wesleyan University and the Salina Municipal Airport is only two miles away. The nearby city of Lindsborg offers Old World charm with a rich Swedish heritage. Lindsborg is home to Bethany College and offers unique restaurants, shops and art galleries. Many events and attractions, including Svensk Hyllningsfest, Broadway RFD outdoor theater, Messiah Festival of the Arts and Thor's Roar Motorcycle Rally, can be enjoyed in Lindsborg. The surrounding area boasts a variety of recreational activities like golfing, hiking and biking. Spend the day at nearby Smoky Hill Vineyard & Winery where you can enjoy a facility tour complete with wine tasting. Enjoy many features and amenities, including: Free Morning Medley Hot Breakfast Free wired and wireless high-speed Internet access Free weekday newspaper Free local calls Indoor pool, hot tub and exercise room Business travelers will appreciate access to copy and fax services. All of our guest rooms are equipped with refrigerators, microwaves, and coffee makers. Pets are welcome with no additional fee. Laundry facilities are available on-site. Whether your travels bring you to Salina for business or pleasure, make the Sleep Inn & Suites hotel your home away from home. We have a friendly staff waiting to exceed your expectations. Make a reservation with us today and come enjoy everything we have to offer. ... more less
- Reservation Options:
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