Booked a executive king suite online. After traveling all day arrived about 8 pm to find that type of room was not available. I thought that was the purpose of holding it with a credit card...to guarantee the room? The room type was the deciding factor in my booking at this hotel and not the neighboring property, but being exhausted, I was not going argue about it. Went to our room. I will say the room was clean and the bed was nice. Went down to use the fitness center, but honestly, the equipment was broken and subpar to say the least. Went back to the room to watch TV. Turns out I couldn't do that either. Looked for a TV channel guide in the room. Couldn't find one, so I called down to the front desk to ask if there is one in the room. He told me no, but he had one down there. "Was there a particular channel I was looking for?" If I was watching TV in the lobby that would be handy, but I was in my room. I suggested perhaps they may want to have them in the guest rooms. Turned on the TV and heard a persistent, annoying, buzzing, sound on every single channel. Turned the TV off, I couldn't take the sound. Went to bed. Based on the prior reviews I was expecting a relaxing stay and a little time to unwind, but what I ended up with was just a bed to sleep in for 8 hours and breakfast in the morning. Could do that almost anywhere.
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- Also Known As:
- Pratt Comfort Suites
- Comfort Suites Pratt