Three couples of us stayed five nights in three rooms. The rooms were adequate but, as others have mentioned, need some updating and some work. Since the three couples were staying for five nights we tried to get reduced rates but no deal since they were sold out for most of the time. However, I did receive an email after we booked showing rooms for $10.00 less per night. When I clicked on it I was informed no rooms available. Seemed like bait and switch but I'm sure the Chase Suites has no control when that ad pops up. The staff we came in contact with were customer friendly - Tia was outstanding. We had a problem with stool not flushing completely and reported it twice and someone came each time. The breakfast were fair and the two nights that we were able to take part in the "socials" involved corndogs one night and loaded baked potato the other and we enjoyed the free glass of wine or beer. Both were good and saved us $20,00 or more that each of us would have spent going out for dinner. The location was excellent for our activities. During our stay, as mentioned, they were sold out and one family was having a reunion. The dinning area was very crowded during the breakfast and social times. Management does have to spend some time and money to get the Chase Suites back up to standard for a three star hotel or drop the rating to two stars and reduce the rates $30.00 or more.
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- Also Known As:
- Chase Hotel Overland Park