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“Horrible hotel” 1 of 5 stars
Review of Ramada Overland Park

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Ramada Overland Park
3.0 of 5 Hotel   |   7240 Shawnee Mission Pkwy., Overland Park, KS 66202 (Formerly Holiday Inn)   |  
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Ranked #35 of 39 Hotels in Overland Park
Pleasant Hill, Missouri
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Horrible hotel”
1 of 5 stars Reviewed November 7, 2013

The hotel smells like mold/mildew. Bed was the most uncomfortable bed, pillows were flat and the curtains did not block out the light. The window in the room faces the hall so the light came in at the top of the door and through the curtains. AC/Heater was very loud. Had to call 3X to get a hand towel - then they brought one for two people. There was a hand towel laid over the tub to use as a bath mat. They are putting new carpet in the hallway which will be nice but really should have used that money to provide comfortable beds/pillows for guests.The complimentary breakfast left a lot to be desired - very minimal. The sauna did not work. This is just an overall horrible place to stay - would never stay here again.

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  • Stayed November 2013, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phil_Detrixhe, Director of Sales at Ramada Overland Park, responded to this review, November 11, 2013
Thank you for the feed back. I sincerely understand your concern. I assure you we will address the issues you have mentioned. I apologize for any inconvenience.
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398 reviews from our community

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Any
English first
Central City
1 review
1 of 5 stars Reviewed October 30, 2013

Roaches!!! Holes In Sheets! Filthy!!! This Place Should Be Condemned!!! And The Entire Place Smelled Of Smoke!

  • Stayed October 2013, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Microtel Inn & Suites by Wyndham

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phil_Detrixhe, General Manager at Ramada Overland Park, responded to this review, November 11, 2013
Thank you for your feedback. When such issues are reported to us, we call immediately for emergency treatment. Ramada Hotel, Overland Park, Kansas is a busy hotel with nearly 3,000 guests every month.

Staff at Ramada knows how important it is to treat each customer as the most important customer independently.

As a Hotel we are inspected on a routine basis by Federal, State, County and City agencies. Also, the Hotel has on a bi-weekly basis and on emergency basis a licensed pest control company to take care of any related issues. Even some of the best of Hotels has issues with insects.

Your comments are seriously taken. Thank You.
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Lenexa
1 review
2 of 5 stars Reviewed October 29, 2013

Hotel was accommodating for a family with children. The beds had hair all over the sheets, pillows, and comforter as well as the bathroom tub. TV picture was poor.

  • Stayed October 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Ramada

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phil_Detrixhe, Director of Sales at Ramada Overland Park, responded to this review, November 1, 2013
Thank you for your comment about Ramada being an accommodating place for children.

Ramada is popular location for children. Children love the large courtyard domed area that has a large indoor heated swimming pool, indoor badminton court, pool table and air-hockey table as well as arcade games.

I sincerely apologize for the condition of the room. There is no excuse. Corrections are being implemented regarding such.

Thank You for staying at Ramada.
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Mondovi
1 review
2 of 5 stars Reviewed October 20, 2013

Rooms were dark and not very welcoming. Towels were stained and looked dirty. Plants were not taken care of and looked dead, leaves all over the floors. Pool needs to open earlier and also need more lighting in the pool area at night. Needless to say this stay at the Ramada Inn in Overland Park, Ks will definitely make me think twice before staying at another one.

  • Stayed October 2013, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Ramada

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phil_Detrixhe, Director of Sales at Ramada Overland Park, responded to this review, October 21, 2013
I appreciate your comment. In the Double rooms there are 3 lamps and in the King rooms there are 4 lamps. As a standard operating procedure Housekeeping leaves the curtains open for the new guest so that when a new guest enters the room for the first time lighting from the outside would come in. I have instructed maintenance to check the lights in the rooms to make sure there is a proper amount of light bulbs in each lamp.

I understand your concern about the hours for Ramada's recreational area with the large indoor heated swimming pool (7ft deep), indoor badminton court, pool table, air-hockey table, and arcade games.

The reason we maintain the hours of 10 am. to 10 pm is because it is so popular for youth and adults, we need to have it so residences that have rooms near the recreational area can retire to their rooms to sleep at a normal hour and if they want to sleep in a little later in the morning they can without outside disturbances.

Regarding any issues with towels it is important that they be of the upmost quality possible for personal use. Ramada just recently replenished its inventory with new towels. We ask guest to contact front desk regarding to make the change of towels.

The plants, palm trees and regular leaf tress around the large enclosed Courtyard are real and they do shed leaves. It does pose an issue to keep them picked up. I'll address this with the General Manager.

Thank You for your comments and stay at Ramada Hotel, Overland Park, Kansas.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada Overland Park

Address: 7240 Shawnee Mission Pkwy., Overland Park, KS 66202 (Formerly Holiday Inn)
Phone Number:
Location: United States > Kansas > Overland Park
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #35 of 39 Hotels in Overland Park
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ramada Overland Park 3*
Number of rooms: 151
Official Description (provided by the hotel):
At Ramada Overland Park...We are only 9 miles to Downtown Kansas City, 7 miles to Overland Park Convention Center and 12 miles to Kansas Speedway.We have a Free Complimentary Breakfast, Free Wifi, Free Parking,a large indoor swimming pool and hot tub,sports court and game area. We have banquet rooms for up to 200 people. So whether you are traveling with a sports team, bus tour, or business we have something for everyone ... more   less 
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Also Known As:
Ramada Inn Overland Park Hotel Overland Park

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