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“Stay night of April 6, 2013” 3 of 5 stars
Review of Hampton Inn Manhattan

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Hampton Inn Manhattan
2.5 of 5 Hotel   |   501 E. Poyntz Avenue, Manhattan, KS 66502   |  
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Ranked #4 of 15 Hotels in Manhattan
Leawood, Kansas
1 review
“Stay night of April 6, 2013”
3 of 5 stars Reviewed April 11, 2013

Biggest complaint is that the five pillows available in the room were hard foam pillows. Not one feather pillow was available. I have stayed at this and many other Hampton's over the years and had always found the others to be quite comfortable due to the availability of feather pillows. In addition, to having a restless night due to the uncomfortable bed pillows, the A/C made an annoying squeaking sound all night. Otherwise, the accommodation was good. I should also note this was not the first time staying at this Hampton and other visits were excellent. Bad management would be my assessment of the situation.

Room Tip: If you like feather pillows, be certain they will be available when you reserve.
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  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
manhattankshampton, General Manager at Hampton Inn Manhattan, responded to this review, April 15, 2013
Thank you fill out a guest survey for our hotel. I am very sorry that you were not comfortable at our hotel due the pillows in your room being only foam not feather. So many people that stay in hotels are allergic to feather that on a daily bases we get requests on guests reservations to remove all feather pillows from their room before their arrival and I am truly sorry that housekeeping did not get the feather pillows back in your room before your arrival. I will be more than happy to 100% your night stay due to your dissatisfaction.
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149 reviews from our community

Traveler rating
    63
    50
    19
    10
    7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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English first
USA
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 5, 2013

PRO: A clean place to sleep and the staff are very professional.

CON: The floors were uneven and creaked. The rooms are worn for wear and noisy, the sound of traffic was in my room! There is nothing within walking distance past 10:00pm, stock up or prepare to drive. The breakfast was no frills, simple and edible. The gym is bland with four treadmills.

Overall: Hilton is always my first choice until now, will have to look else where.

  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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manhattankshampton, General Manager at Hampton Inn Manhattan, responded to this review, April 5, 2013
I am sorry you felt our hotel was just alright but I am very happy that you enjoyed my staff. I thought you would like to know we renovated all of our guestrooms with new furniture in 2011 and our fitness room and lobby in 2012. Our fitness rooms has a universal excerise machine, bicycle, 2 treadmills, excerise ball, 4-medicine balls and an elliptical machine.

Thank you again for your comments.
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Topeka, Kansas, United States
1 review
5 of 5 stars Reviewed March 26, 2013

Always good service and great beds! We stay at Hilton properties often and are usually quit pleased. We have been Hilton Honors members for years and do quite a bit of traveling - it is nice to know at the end of the trail there is a nice place to bed down. The service at the desk is always good and the people working are very people and helpful. When we first checked in, our key did not work and the clerk at the desk came down to personally help us.

Room Tip: We were on the ground level and it was not full so was pretty quiet. I would stay closer to the mid...
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  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Overland Park, Kansas, United States
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 21, 2013

The staff at this hotel were so very nice and helpful. Very clean. Unfortunately, the beds are very old style and uncomfortable. The rest of the room was excellent: hot shower, good bathrom lighting, temperature of the room. The breakfast was consistently nice.

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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manhattankshampton, General Manager at Hampton Inn Manhattan, responded to this review, February 23, 2013
Dear Debra, I am very sorry you felt your bed was uncomfortable our hotel takes great pride in having the Serta Dream Mattress in every room. We generally receive great reviews on our beds. I apologize for you discomfort.
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Sioux Falls, South Dakota
Senior Contributor
45 reviews 45 reviews
6 hotel reviews
Reviews in 28 cities Reviews in 28 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 16, 2013

It's a decent hotel for the rate. I have never been disappointed here, but never surprised positively or negatively. Most of the Hampton Inns that I have stayed at over the last 6 years have been consistently good. This hotel is within that norm for the price paid and the reason for the rating: as Average for a Hampton. I will not hesitate to stay here when I return to the area.

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
El Paso, Texas
1 review
5 of 5 stars Reviewed February 15, 2013

There was a basketball game in town the weekend we stayed and the hotel was full. We had an a/c malfuntion in our room and the night manager came immediately. When he could not fix the a/c to our comfort, he personally helped with our move to another room. Within 15 minutes we were set for the night in a great room! We received excellent service! The manager's name was Brett. Great job!

Room Tip: Try to book early. We booked on Thursday for the weekend (not knowing there was a basketball game fo...
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  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wichita, Kansas
Senior Contributor
39 reviews 39 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed November 5, 2012

Stayed for one night following a KSU football game (Go Cats!) and had a great experience. Hotel was booked for weeks so ended up with a handicap accessible room which was fine. Room was clean, bed was comfortable. Had problems with the bathroom light coming on (probably just a loose bulb) but easily remedied by tapping on the outside casing. Front office staff was nice and check in was a breeze. Would definately stay here again.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Manhattan

Address: 501 E. Poyntz Avenue, Manhattan, KS 66502
Phone Number:
Location: United States > Kansas > Manhattan
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Manhattan
#7 Business Hotel in Manhattan
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Manhattan 2.5*
Number of rooms: 72
Official Description (provided by the hotel):
Enjoy a peaceful visit to the scenic Flint Hills when you stay at our warm and welcoming Hampton Inn Manhattan hotel. Conveniently located less than one mile from Manhattan Town Center Mall and three miles from Kansas State University, our hotel in Manhattan, KS, offers the perfect base to explore the natural beauty of the Manhattan, KS area.Enjoy our Newly Renovated hotel(August 2013) with more amenities to ensure a comfortable trip. Stay connected in the business center or conduct business in our meeting room. Keep fit with a workout in the fitness center or in the indoor swimming pool. After an exciting day, retire to a comfy guest room offering complimentary high-speed internet access and a handy lap desk. Start your day right with Hampton’s complimentary hot breakfast. Even if you're in a rush, simply grab a Hampton On the Run® Breakfast Bag, available Monday through Friday, for a quick, healthy meal to go. ... more   less 
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Also Known As:
Hampton Hotel Manhattan
Manhattan Hampton Inn

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