I started my week in Manhattan at another hotel but...after the last straw of finding long black hair in my shower this morning, I decided to switch hotels for rest of the week. As I was checking in at this hotel, I got talking to the front desk staff. As we were talking, they noticed on my rewards club that I had just had a birthday. I mentioned it was a big one, turned 50, bought a house and got engaged....no...jump ahead 2 hours...there is a knock on the door and a gentleman is standing there with a congratulations balloon and a card from Hallmark congratulating me on all that had happened. I have got to say, I don't know if I have ever had such a wonderful guest services experience!!! The location is perfect, right downtown near great restaurants. Also, my room is great...very updated, clean and comfortable. If you ever get to The Little Apple, make sure to stay here!
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