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“I love the room features, and hotel amenities.” 5 of 5 stars
Review of Extended Stay America - Kansas City - Lenexa - 87th St.

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Extended Stay America - Kansas City - Lenexa - 87th St.
2.0 of 5 Hotel   |   8015 Lenexa Drive, Lenexa, KS 66215 (Formerly Wellesley Inn and Suites)   |  
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Ranked #9 of 10 hotels in Lenexa
2 reviews
Reviews in 2 cities Reviews in 2 cities
“I love the room features, and hotel amenities.”
5 of 5 stars Reviewed November 7, 2012 via mobile

I love the fact the rooms have dishwashers, it's time consuming when I would have to wash dishes by hand especially having two toddlers to handle. The workout room is nice to have too. The housekeepers are friendly and always leaves extras if requested. The front desk staff are friendly. I love the location of this hotel.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vguerke, Manager at Extended Stay America - Kansas City - Lenexa - 87th St., responded to this review, November 14, 2012
Thank you for your great review of our property. I'm so pleased to hear that you loved the features of our room and that you our staff was accommodating and friendly. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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27 people have reviewed this hotel

Traveler rating
    7
    5
    4
    4
    7
See reviews for
4
Couples
0
3
12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
1 review
5 of 5 stars Reviewed September 7, 2012 via mobile

If I had to stay somewhere again for the long period of time I would choose this hotel, the Front Desk Clerks were friendly, caring & extremely helpful as well as the manager Devyn making sure we had everything we needed while we stayed there! I would recommend this hotel to my friends as well as someone who was looking for a hotel overnight, a weekend, a couple of nites, a few nites, a week, a couple weeks, a few weeks a month or however long is needed this the hotel to stay at!

  • Stayed August 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Kansas City - Lenexa - 87th St., responded to this review, September 10, 2012
It was very kind of you to for take the time to publish such a positive review of your stay at our hotel. It's always satisfying to read positive feedback from our valued guests, like you. Our company motto is "Excellence Every Day, Every Way", and my promise to you is that we will continue to operate according to this practice.

It would, of course, be our pleasure for you to repeat your experience with us in the future. Thank you once again, and feel free to reach out to us directly if we can assist you in any of your future travels.
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Springfield, Missouri
1 review
1 of 5 stars Reviewed May 26, 2012

We booked 3 nights for memorial day weekend. Returned at 2 pm from being out and the ceiling in the bathroom was waking water and there was a puddle all over the floor. The pull out sofa in the suite caves in and the mattress on it is paper thin. We had to ask for another mattress so it would be padded. Also we had to request a blanket for the pullout sofa because all they had was a throw. The bed is hard as a rock and the whole atmosphere is a dump. The bathroom sink, cold water barely turns on. The staff is very friendly and apologetic for all the flaws and it is close to good shopping. But this place is a total dump to stay in. We looked forlthwr hotels to leave but they are all booked for memorial day weekend. We are stuck here with a puddle of water in the bathroom floor leaking from the ceiling. They said all the rooms do that here. Nice, huh.

Room Tip: Do not waste your money. This place is a dump.
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  • Stayed May 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristopherTM, General Manager at Extended Stay America - Kansas City - Lenexa - 87th St., responded to this review, July 18, 2012
I recently received a copy of your review, and wanted to take a moment to respond. Our company prides itself on excellent guest service, so it was gratifying to read your feedback about our staff. I would like to give you my most heartfelt apology regarding the part of your stay that was not satisfactory.

In response to your comments about the ceiling leak, water puddle on floor, pull out sofa mattress and bathroom sink issue, we have inspected all of our rooms and made any necessary repairs to ensure that we don't have a repeat of your particular incident in the future. I can assure you that we will continue to maintain strict quality control measures, and would like to thank you for bringing this issue to our attention.

It's not common that we get the sort of feedback you provided, and although it is discouraging to read, it will help us make our hotel even better in the future. Let me apologize again that your stay was not completely satisfying, and assure you that we will continue to listen to our guests in forums like this one or directly (please visit our website and click the Contact Us link at the bottom of the page). I hope we have addressed your concern satisfactorily, and that you would give us the pleasure of having you as a guest again at this hotel or any other Extended Stay Hotels(sm) brand location in the future.
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Kansas City, Missouri
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed May 3, 2012

we needed a hotel over the weekend of the NASCAR races and everyone was booked. We found this hotel and it was very convenient to where we were going. We really liked the kitchen and island. The price was extremely good. I didn't like the polyester bedspread. We also had a man to the back of us who had moved out from his wife and was calling her all hours, cussing and yelling at her and telling her she better not keep his dog, which she must not have since we heard barking the next morning. He also had his tv on all night which we could clearly hear. So if you get someone loud behind you, you might be disturbed at night. But all in all, for the price, we thought it was a very good value.

  • Stayed April 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristopherTM, General Manager at Extended Stay America - Kansas City - Lenexa - 87th St., responded to this review, July 18, 2012
Thank you for taking the time to review your recent stay at Extended Stay America Kansas City - Lenexa - 87th St. We are committed to providing every guest with outstanding accommodations, so I was pleased to read your remarks about your room. Of course, I was disheartened to read that your stay wasn't 100% satisfactory. For that I am truly sorry.

I am eager to respond to your issue. Please know that we strive to provide our guests with a relaxing home away from home experience. We do have systems in place to ensure that noise doesn't interfere with a guest's stay. Additionally, our hotels are constructed in such a way as to mitigate the noise from disturbances. In the event that you are disturbed by an event while in your room, a call to the front desk usually ensures a rapid resolution. In your case, we recognize that we failed to operate according to our standard practices, which caused the disturbance to last longer that it should have.

Although it is unusual for a guest to have the experience you did while staying with us, we would like to use your account to help us make our hotel even better. Again, I am deeply sorry that you did not have a completely enjoyable stay at our hotel, and I promise that we are focused on total guest satisfaction every day. Please don't hesitate to reach out to me at this hotel or to our guest relations team directly by visiting our website and clicking the Contact Us link at the bottom of the page. I do hope that you will let me demonstrate our redoubled efforts in the future here or at any of Extended Stay Hotels(sm)' other locations throughout the U.S. and in Canada.
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Montclair, New Jersey
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 4, 2011

I was very impressed by the hotel staff specially the manager how excellent, friendly and helpful they were!!!
The rooms are big and very comfortable, it has a separately bedroom, living area and a full kitchen, the location it's perfect, you'll find shopping center, mall, groceries stores and much more by walking distance and that is a big plus!!!
I would definitely go back again, I wish all hotels staff and managers can be the same as this great team!!!

  • Stayed October 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed November 18, 2010

First off, for an extended stay facility, they are VERY generous with linens. Four bathtowels were supplied for the week between cleanings. Also, there are two small bars of soap, but you WILL have to provide your own shampoo.
Decent, comfortable, but very small in comparison to even a standard hotel room WITHOUT a kitchen. Some rooms face the very busy I-35. All room entrances are to the outside and, word of caution - the corridors/stairways leading to the rooms are NOT well-lighted. Further, I have concerns about this property as it's apparently being used by the State of Kansas for indigent housing. Call me a bigot, but I'm simply not comfortable with accommodations that house folks who aren't, "well-vetted!"
Parking spaces are few and very tight. Also a result of, "permanent residents" parking vehicles in the few spots and then never moving them...
Internet access is denied unless one pays an upfront fee of something like $5-$6. However, it's provided by, "Innflux" which was the provider at a Holiday Inn where I stayed previously - and featured the WORST connection I've experienced since giving up dial-up! Obviously, I opted out of paying extra for another disaster and, considering I didn't particularly care for the environment, spent much of my time using the free wifi available at several nearby establishments.
Only a week here - and not a BAD experience, but, I've NO interest in extending my stay!

  • Stayed November 2010, traveled solo
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Henderson, Nevada
Senior Contributor
36 reviews 36 reviews
34 hotel reviews
Reviews in 30 cities Reviews in 30 cities
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed October 16, 2007

I stayed here for one night to save money, prior to the start of a conference at the Crown Center. It was well outside town, in a decent area off the interstate, and offered a clean, homey accomodation.

  • Stayed September 2007, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Extended Stay America - Kansas City - Lenexa - 87th St.

Also Known As:
Extended Stay America Lenexa
Extended Stay Lenexa
Lenexa Extended Stay
Address: 8015 Lenexa Drive, Lenexa, KS 66215 (Formerly Wellesley Inn and Suites)
Phone Number:
Location: United States > Kansas > Lenexa
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 10 hotels in Lenexa
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Kansas City - Lenexa - 87th St. 2*
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