When we first walked in to check into our reserved room, I had to call the Hotel desk phone after standing there 20 minutes to get someone to check us in. The room we checked into reeked of urine, so bad that it made us gag. The wallpaper border was falling down and there were huge brown stains running down the walls. The light next to the chair was broken and the bathroom had hair on the floor and in the tub and urine on the floor in front of the toliet. After arguing with the desk clerk I finally got a different room. The second room seemed to be better, although the bathroom wasnt very clean. We requested a wake up call and did not receive it. Upon checking out I noticed that we were charged $20 more than the price I was given on my confirmation. I am an employee of this hotel chain and have already made complaints to the Corporation. This place definatley is not worth the money they are charging.
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- Also Known As:
- Comfort Inn Lenexa
- Lenexa Comfort Inn