The check in process is confusing. The parking is a block away in a free, well maintained nicely lit garage but it's a block away. Since the hotel is near some popular restaurants and the property allows guests to park in the 3 spots some hotels might save for check ins and loading only. I finally, after circling the drive, just parked in the middle of the crowded entry and hoped I pulled close enough to the curb so everyone had enough room to pass by while I went up the second floor front desk then returned to the car to get the luggage and go up to the room and then returned to the car to park it on the third level of the garage (reserved for guests of the hotel) a block away. This wouldn't be so fun in a Kansas City winter but lucky for me it's fall! The room was clean and well maintained. If anyone from the hotel reads this I can think of a few options: get a valet that directs guests and keeps those parking spaces free so checkins can quickly load and unload or start a bell desk so someone is attending to the situation for those of us who've never stayed with you before. You could also call every guest after they reserve a room and explain that the parking is block away but I suspect that may lead to some cancellations :). The hotel desk is understaffed. I checked in on a Friday night at around 9pm, only one person at the front desk to cover the phone and do check in. She was very friendly and efficient but no one can do it all.
- Official Description (provided by the hotel):
- Set in the chic Park Place lifestyle development, Aloft Leawood-Overland Park is close to upscale shopping, the Overland Park Convention Center, Menorah Medical Center, and Sprint world headquarters. ... more less
- Reservation Options:
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- Also Known As:
- Aloft Leawood Hotel Leawood
- Aloft Leawood - Overland Park Kansas