My mother and I were booked in, and after a long wait with the desk assistant not being able to find out reservation we were finally granted our room. We were all settled for the night, until we realised that the toilet was clogged. We went to front desk and asked for a plunger, and after 45 minutes we still didn't have one. My mom then went back, they handed her the plunger and basically told her to deal with it herself.
We finally got a room change. It was a horrible night's sleep. And the breakfast was cold. Will NOT be staying here again!
For the extra 10$ a night, we should have staying at the Holiday Inn Express, just up the road!
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- Also Known As:
- Best Western Kansas City Hotel Kansas City
- Kansas City Best Western