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“Clean and comfortable!” 4 of 5 stars
Review of Holiday Inn Express Village West

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Holiday Inn Express Village West
2.5 of 5 Hotel   |   1931 Prairie Crossing/Parallel, Kansas City, KS 66111   |  
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Ranked #7 of 19 Hotels in Kansas City
Troy, Missouri
Top Contributor
62 reviews 62 reviews
7 hotel reviews
Reviews in 26 cities Reviews in 26 cities
21 helpful votes 21 helpful votes
“Clean and comfortable!”
4 of 5 stars Reviewed April 3, 2014

I like staying at this hotel due to its location to all the amenities and attractions in the area. The rooms are always clean and the beds are very comfortable. The front desk staff are friendly and always willing to help with whatever needs you may have.

Stayed March 2014, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIE_KC_Legends, Front Office Manager at Holiday Inn Express Village West, responded to this review, April 4, 2014
We are so happy to hear you had an enjoyable stay with us! Please come back and stay with us again! Thank you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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63 reviews from our community

Traveler rating
    26
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See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Iowa
Top Contributor
79 reviews 79 reviews
71 hotel reviews
Reviews in 65 cities Reviews in 65 cities
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed March 14, 2014

Stayed here with 4 other ladies on a road trip. This hotel is in a great location surrounded by many shops and restaurants, as well as the Kansas Speedway.

The rooms were a tad small, but otherwise very comfortable and well appointed. The breakfast was good.

The absolute best part of our stay was the staff. Courtney checked us in. She was very friendly and helpful, plus she worked hard to divide the room charges on 5 different credit cards. And a HUGE thank you to Kristen for working her magic to get us adjoining rooms.

A nice hotel + a great location + friendly,helpful staff = a wonderful stay. Thank you HI Express Village West!

  • Stayed March 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bailey S, Front Office Manager at Holiday Inn Express Village West, responded to this review, March 16, 2014
Thank you so much for the great review! It's so wonderful to hear our staff made a big impression on your stay! We sincerely hope you'll stay with us again!
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Center Moriches, New York, United States
Contributor
17 reviews 17 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 5, 2014

My husband and I were in Kansas City for a business meeting for him just for the weekend (Friday - Sunday), I just went for the "ride". We have stayed here before. This hotel is located in an awesome spot. The Legends is a great area to stay, there is so much to do. Great restaurants, shopping, Casino, and Kansas Speedway. This hotel is reasonable and clean. We had a really nice room with the Jacuzzi tub in the room. The bed is really comfortable. The staff are awesome. During our stay, there was a major winter storm and we were on call whether our flights would be cancelled the day we were leaving. I had already anticipated them being cancelled and booked for an extra overnight stay. Well our first flight was cancelled and we rebooked for later in the same day. The staff Courtney and her counterpart were awesome, letting us remain in our room for an extra hour and a half so we didn't have to wait in the airport for hours. We were able to relax in the room until it was time to drive to the airport. Our biggest complaint was that when we went to eat the free breakfast, there was almost nothing left. No big deal, we walked to IHOP. This is our go to area when we go to Kansas City.

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bailey S, Front Office Manager at Holiday Inn Express Village West, responded to this review, March 16, 2014
Thank you so much for your review! We strive to provide excellent service to all of our guests and enjoy hearing we've made your stay as comfortable as possible! We hope to serve you again in the near future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sioux Falls, South Dakota
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 26, 2013

My husband and I were traveling with his sister and her husband to catch a NFL game. My sister in-law had me book this hotel thinking that she had stayed here before. When we arrived in Kansas City she soon realized that she had never stayed here before. It was the best reservation mix up we could have had. The hotel is located by Legends which is a shopping center. There are also many restaurants to choose from. We were lucky enough to see the Christmas tree lighting while we were there. They even had live music! Sporting Kansas City had a game against Houston while we were there, but we soon found out it was sold out which was unfortunate because it would have been fun to catch a MLS game. Schlitterbahn KC was a crossed the highway from the hotel. My sister in-law noticed that there was a speedway also close by. We all talked about how we will have to come back for a summer trip with our kids.

  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIE_KC_Legends, Guest Relations Manager at Holiday Inn Express Village West, responded to this review, December 20, 2013
Thank you for the fantastic review! We are so happy to hear that you will be makng a trip back to stay with us! There are so many things to offer in the area during the spring and summer time. We look forward to seeing you and your family soon!
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Olathe, Kansas
Senior Contributor
44 reviews 44 reviews
11 hotel reviews
Reviews in 20 cities Reviews in 20 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed November 6, 2013

Recently, we had a family reunion at this hotel. This was the second time our family had met at this hotel. We had a smaller reunion there in 2010 and loved it. This most recent reunion was attended by over 60 people, diverse in age. We could not have asked for a more hospitable place. Their excellent staff is warm, friendly and helpful, from the sales manager, maid service, the front desk, to the ladies staffing the breakfast. The rooms are clean, comfortable and well-maintained with a refrigerator and microwave. The children particularly loved the pool and hot tub. The hotel has an exceptionally nice and large meeting room near the lobby which our family used to meet for our functions during the weekend. If you are planning an event in Kansas City, I highly recommend this Holiday Inn Express Village West near The Legends!

Room Tip: Our room was quiet. We were on the upper floor which may have been a contributing factor.
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  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIE_KC_Legends, Manager at Holiday Inn Express Village West, responded to this review, November 7, 2013
Thank you for the kind words, we really enjoyed having you here. We hope to see you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Springfield, Missouri
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 28, 2013

We had a family reunion for 60 plus people at this hotel Oct. 25 - 26, 2013. Our group ranged in age from 2 to 86 and for us, the hotel and surrounding Legends area were perfect. This area is relatively new, attractive, has lots to do for all ages, and is very nice without being overly expensive. Our king room was clean and comfortable with a refrigerator, microwave and walk-in shower. They do have some connecting rooms (queen and handicapped I think) that were nice for the families with young children. Those who used the pool and hot tub commented about them positively. We had our program in the hotel's large meeting room that we reserved with some audiovisual equipment and tables and podium set up as we wished. Through the hotel we had a very good Kansas City-style barbeque lunch catered by Plaza Catering -- pulled pork and chicken, baked beans (excellent), etc. Plaza worked with me on a menu suitable for several needing gluten-free options. The meeting room was just right for our function. We had it for the entire weekend, could decorate and keep our things there and lock it when not in use. All the staff was without exception, wonderful, including the people at reception, those who came to empty our trash (numerous times) and the ladies who served at breakfast.. The staff could not have been more friendly and accommodating. Mallory Wetta was the sales coordinator I worked with on the rooms blocked for the reunion, the meeting room and catering. She was terrific, addressing all questions promptly and enthusiastically, following up, etc. The few minor issues we had she addressed and made right. The location of the hotel is convenient-- just off I-435 N, about 15 - 20 minute drive from the KC Intn'l Airport. People flying in did not need a car, because we could walk across the street to the restaurants and stores at The Legends, plenty to do right there. 60 of us ate dinner at Granite City, a 10 min. walk from the hotel. Their food was very good, large and varied menu, reasonably priced, generous portions, full bar, the staff and service were very good and they let us have individual checks and order off the regular menu -- hard to find a place for that with a large group. Also very close to the hotel is a Sam's Club and a Wal-mart where we could run to get supplies. Just realize that in Kansas they only sell alcohol at a liquor store, so none at Sam's.. Everything was convenient and we felt safe. I highly recommend this hotel and location for your next family reunion!

Room Tip: Rooms were not as soundproof as might be desired, so try for end of the hall on the top floor.
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  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colorado
Senior Contributor
23 reviews 23 reviews
23 hotel reviews
Reviews in 17 cities Reviews in 17 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed October 20, 2013

Looking for a place to stay near Sporting Park for the US Soccer game against Jamaica. Had many choices within walking distance, but selected the Holiday Inn Express thanks to TripAdvisor reviews. As promised, the hotel was clean, comfortable and close to Sporting Park as well as several stores and restaurants.

The room was typical for a Holiday Inn Express--no frills, but fine. Everything appeared very clean, and the television received several HD channels, a bonus for our soccer-loving crowd. Breakfast was well-stocked and check-in was a breeze.

What made our experience even better was the service after we departed. Later in the afternoon (after we had checked out), we realized we had left a cell phone charger in the room. Already too far away to retrieve it, we called in hopes they would find it. Not only did they track it down, they mailed it to us! Although this seems like a little thing, it defined quality customer service!

Holiday Inn Express Village West--we thank you!

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Village West

Address: 1931 Prairie Crossing/Parallel, Kansas City, KS 66111
Phone Number:
Location: United States > Kansas > Kansas City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 19 Hotels in Kansas City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Village West 2.5*
Number of rooms: 96
Official Description (provided by the hotel):
Conveniently located at the Kansas Speedway on the vibrant western edge of the Kansas City metro area the Holiday Inn Express Kansas City Hotel at Village West is right next door to the Nebraska Furniture Mart and just minutes from Cabela's and Community America Ballpark, home of the Kansas City T-Bones baseball club as well as the Sporting Stadium, home of the KC Sporting MLS soccer team. Plenty of shopping, fine dining and nightlife are within walking distance at the Legends open air mall. Sandstone Amphitheater, Agricultural Hall of Fame and the Renaissance Festival are just a short 5 minutes away. In addition, our convenient location provides access to other exciting venues in Kansas City like the KC Chiefs, area casinos, and the University of Kansas. Stay smart and have an enjoyable and memorable visit to Kansas's #1 tour destination. ... more   less 
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Also Known As:
Holiday Inn Express Village West Hotel Kansas City
Holiday Inn Kansas City
Kansas City Holiday Inn

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