Tried to make a reservation for a large group of friends, they don't do those, but said if we just show up they would grab tables as available to accommodate us. So okay, we just show up. And never get seated. While we were a large group and needed maybe three tables, instead of grabbing tables, they let us stand in the lobby for half an hour, and seat SEVERAL families that walk in after us. Instead of taking the work to put the open tables together, they just gave it to other people and tried waiting until adjacent tables opened up at once, which of course never happened. After 45 minutes of them promising just a little longer, we all just left.
The food is okay when just me and my husband go, but will never come with more than 4 people again, because God forbid we need two tables.
If you own or manage Coach's, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.