Left my glasses in my room. Called numerous times to see if someone could go see if i left them on the night stand. was told i would have to wait till the cleaning lady comes in in the am. Finally found them. They would not ship them to me because of cost. i am 6 hours east. i offered to pay for a fedex pickup. I asked the desk clerk Brandon to please make sure they were wrapped securely. he said no problem. when i got my glasses they were broke and twisted and bent and were shoved in a single thin envelope with 1 cheap small tissue balled up on them for protection. Really?? talking to management, they will not take responsibilty for this and basically accused me of being a criminal. I am trying to get something for nothing. Well news flash, i dont care about the money. i work hard and just wanted a fair shake. For you to admit that it was incompetence on you and your staff. Right away you thought i was trying to rip you off. Might be that way in your country, but there are good people in this country. Very dissatisfied with the outcome. I will pay to fix my own glasses and i will never stay there again and all the business associates i know will not stay there either. You will learn customer service in the united states of america. Greed will be your downfall. Hope you will reflect on your decision to disrespect me and cause the unwanted aggravation that you have. Remember greed is a choice, not a way of life.
- Official Description (provided by the hotel):
- All rooms feature 1 King or 2 Queen beds, 37" flatscreen TV, microwave, refrigerator, HSIA. Hot breakfast w/scrambled eggs, sausage, gravy, biscuits, and waffles. Weekday Welcome Reception with HOT Soup/Nacho Bar and Otis Spunkmeyer cookies. Outdoor swimming pool and 24-hour Business Center. ... more less
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- Also Known As:
- Comfort Inn Hutchinson
- Hutchinson Comfort Inn