We visited Hutch to check out the salt mine museum and Cosmosphere. We spent two nights at Fairfield Inn and had a great stay. The decor has a fun 1960 George Jetson look - not what you'd expect to find in the middle of Kansas. Breakfast was excellent and the desk staff gave us some good information on local restaurants.
We had a problem with the lock on our room door when we checked in and the manager was quick to switch us to an upgraded room.
Our stay reminded us of what service was like 50 years years ago when the customer really mattered.
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