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“Once again great stay” 5 of 5 stars
Review of Fairfield Inn Hays

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Fairfield Inn Hays
2.5 of 5 Hotel   |   377 Mopar Drive, Hays, KS 67601   |  
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Ranked #7 of 15 Hotels in Hays
Aurora, Colorado
Senior Contributor
32 reviews 32 reviews
26 hotel reviews
Reviews in 14 cities Reviews in 14 cities
34 helpful votes 34 helpful votes
“Once again great stay”
5 of 5 stars Reviewed April 15, 2014

Going across Kansas this is one of our favorite Hotels to Stay in Hays, friendly staff, relaxing beds and a variety of breakfast our room was very clean We enjoyed the evening snacks and great location, really close to walmart and Wendy's ... Will stay here again on our way back.

Stayed April 2014
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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106 reviews from our community

Traveler rating
    29
    27
    26
    14
    10
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35
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Any
English first
Estes Park, Colorado
Contributor
18 reviews 18 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed March 31, 2014

We have stayed here many times while traveling across Kansas. It is clean, efficient, nice pool and hot tub with work out facilities as well. The breakfast gets a C+ and could benefit from healthier choices. I would like to see bananas offered to eat with cold cereal as I don't care for the eggs or waffles. We got a good deal paying $89 senior rate. Their rates do change with the seasons though so this rate probably won't be good year around. But it is convenient if you need to walk to WalMart or Applebees. This is THE place to stay in Hays.

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jordan C, Guest Relations Manager at Fairfield Inn Hays, responded to this review, April 10, 2014
Thank you for your response and we are so glad to know you enjoyed your stay with us. Our goal obtain 100% satisfaction from all of our guests and we take all comments and suggestions to heart. Our breakfast is brand standard and we do our best to provided healthy options to our guests. With our property located next door to Walmart we try to provide our guests with the freshest fruits we can obtain. We appreciate your comment on being "THE place" to stay in Hays and look forward to seeing you next time you are in town.
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Columbia, Missouri
Top Contributor
137 reviews 137 reviews
32 hotel reviews
Reviews in 48 cities Reviews in 48 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed March 30, 2014

We have been staying in other Hays properties for the past few years because this Marriott property was in desperate need of renovation. We stayed for one night returning from Colorado and were very pleased to find the Fairfield in much better shape: the beds were excellent; the carpeting was new; tv was new; etc. As well, the breakfast area is clean and pleasant and the breakfast selections were very reasonable. Overall, it was pleasant, quiet evening and it was nice to see this property back to Marriott standards.

  • Stayed March 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jordan C, Guest Relations Manager at Fairfield Inn Hays, responded to this review, April 10, 2014
We are very pleased to hear you enjoyed your stay, and thank you for sharing your review on TripAdvisor! We have recently renovated out entire hotel and are continuing to make upgrades as we see necessary. Our new matresses are our newest feature and we have heard nothing but positive comments about them. Thank you again for your response and hope to see you next time you come to Hays, Kansas.
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Oklahoma City, Oklahoma
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
Reviews in 14 cities Reviews in 14 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed March 11, 2014

This is probably the newest (or at least recently renovated) in Hays and a very well kept hotel. Don't expect five star amenities but it is clean, easy to get to and comfortable. Don't eat at the chain restaurants around here - your money will be much more well spent going to the "Chestnut" district and eating at Gellas/LB Brewery. It is fantastic. Those traveling to or from Denver will really enjoy this place, as it would flourish in Denver's LODO or 17th ST areas.

Room Tip: Make sure to use the blinds, this parking lot is lit up like daytime.
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  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oscar P, Manager at Fairfield Inn Hays, responded to this review, October 28, 2014
Thank you for taking the time to complete a Trip Advisor review and staying with us. We are delighted that your stay with the Fairfield Inn Hays was enjoyable.


Oscar Panuco
AGM
Fairfield Inn Hays, KS.
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Miamisburg, Ohio
Top Contributor
94 reviews 94 reviews
52 hotel reviews
Reviews in 56 cities Reviews in 56 cities
149 helpful votes 149 helpful votes
3 of 5 stars Reviewed March 3, 2014

When I arrived at my room, I found the desk was extremely wobbly. My husband said that it was about to fall. I called the front desk person and he said they had no extra desks. I told him he should get a desk from another room and he said that the hotel was sold out. I asked if everyone had checked in because there were exactly 3 cars in the parking lot. He said that everyone had not arrived, then said "I don't know what you want me to do". DUH! It was pretty clear that I expected him to bring me a desk in good working order since I was in the hotel early. Meanwhile my husband crawled on the floor and found a way to tighten the desk, but had I been alone, I would not have known to do that. The desk was a hazard and could have fallen on me. I am a lifetime platinum elite member and would expect the staff to be a bit more concerned. I have a choice as to where I stay and will not be staying at this hotel again.

Room Tip: There is a Hampton and Holiday Inn nearby. Choose one of those.
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  • Stayed February 2014, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Jordan C, Guest Relations Manager at Fairfield Inn Hays, responded to this review, March 5, 2014
timesharetraveler11,

Thank you for taking the time to provide us with your feedback. It is the best way for us to learn and become a better property for our valued guests, especially our Marriott Rewards members such as yourself. I truly apologize for the issues regarding your stay. The desk in the room you stayed in has since been fix, and I am sorry we did not recognize it before your check-in. I am working with our staff to find a proper way to approach and respond to these unfortunate instances. We would greatly appreciate you giving us a second chance next time you come through Hays, Kansas.

Sincerely,

Jordan Carlisle
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Aurora, Colorado
Senior Contributor
32 reviews 32 reviews
26 hotel reviews
Reviews in 14 cities Reviews in 14 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed January 15, 2014

This hotel did a great job in renovation, got informed at checking about renovation from carpet to new mattresses, I was reding previous reviews about the very thin towels and it looks like they updated towels too... They are very good towels now and fluffy... They also have great breakfast comparing other Fairfield Inns it looks like they offer more then what marriott ask, great hotel for families and Hays is a great stop for halfway destinations...

Stayed December 2013
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jordan C, Guest Relations Manager at Fairfield Inn Hays, responded to this review, January 21, 2014
Thank you, here-we-go-usa, for your review we truly appreciate your feedback. Yes, we have recently gone through a few renovations, we are happy to hear you enjoyed them. We have new towels, mattresses, and the automatic doors entering the lobby are also a new and very convenient feature. We are very proud of the breakfast we can provide to our guests and are so glad that you enjoyed it. We hope to see you next time you come through Hays! We thank you again for your business!
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St. Louis, MO
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 29, 2013

This hotel is extremely close to the highway, very clean, newly updated and quiet. It is a 7 hour drive from the mountians, and a 7 hour drive from St. Louis. Mid point with easy access to the highway is a great stopping point between St. Louis and Beaver Creek.

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn Hays

Address: 377 Mopar Drive, Hays, KS 67601
Location: United States > Kansas > Hays
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 15 Hotels in Hays
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn Hays 2.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Fairfield Inn Hays Hotel Hays
Fairfield Hays
Hays Fairfield Inn

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