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“Clean and quiet” 3 of 5 stars
Review of Fairfield Inn Hays

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Fairfield Inn Hays
2.5 of 5 Hotel   |   377 Mopar Drive, Hays, KS 67601   |  
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Ranked #8 of 15 Hotels in Hays
Saint Louis, Missouri
Level Contributor
55 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Clean and quiet”
3 of 5 stars Reviewed November 19, 2013

We stayed at this hotel recently while traveling on I-70. It is a typical Fairfield property. Our room was on the 3rd floor and quiet. The room was clean and the beds were comfortable. We did not use the exercise room or pool. Breakfast was provided in the lobby, but we skipped it. The staff that checked us in and out were friendly. It's not fancy, but a good place to nice a good night's sleep while traveling on I-70.

Room Tip: Third floor was quiet.
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  • Stayed November 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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119 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
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English first
ASSARIA
Level Contributor
52 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed November 4, 2013

We were in Hays for a wedding and spent two nights. Nick is an excellent desk clerk. We asked to pay for other guests' rooms and he handled the transactions quickly. We had trouble reading our statement and he very patiently explained the transactions.

Our room was 111. It was clean and comfortable. We did have noise overhead when a team of volleyball players arrived but that calmed quickly. The toilet handle stuck - the stool would continue to run - until we figured out to lift the handle. Our daughter had room 103. The air/heater unit was loud when it started and seemed to start and stop often; their second night they simple left it turned off. Room 211 however was not comfortable for another of our group. The drains ran from the 3rd floor down the wall right at their heads. Any time water ran, it sounded like a rain storm in their room. I would avoid that room.

Breakfast was good, the room was brightly lit and comfortable. We did not use the pool.

Room Tip: 3rd floor for quiet - 1st floor for easy access to everything.
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  • Stayed November 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
edmond, oklahoma
Level Contributor
186 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
4 of 5 stars Reviewed September 22, 2013

We spent one night here and when entering our room and it smelled of cigarette smoke, they promptly gave us another one down the hall. The breakfast was good with plenty of choices and there is a Walmart close by, within walking distance for those things you have forgotten to pack!

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jordan C, Guest Relations Manager at Fairfield Inn Hays, responded to this review, September 23, 2013
We are so glad to here you enjoyed your stay with us in Hays, KS and thank you for your response! We appreciate any feedback we receive from our guests and take all comments to heart, they are what help us improve. We are a non-smoking property and currently investigating the smoke smell issue. Thank you for your cooperation with us. We hope to see you again next time you come through Hays and wish you safe travels in your upcoming trips.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colorado Springs, Colorado
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed September 22, 2013

My Wife and I (seniors) checked into the fairfield inn in Hays Kansas along highway 70 on Friday night after a long day on the road. We had tried two other hotels in the area and found them booked full. The only thing that was the least bit professional about this hotel was the employees. These employees were students from the local college and they did their jobs very well and professionally. The room we were assigned smelled of smoke even though it was a non-smoking room. The sheets did not feel or look as though they had been washed. The curtains hung at angles and smelled musty. Just as we went to bet someone upstairs ran water and it was "very" loud in the wall beside our bed. The refridgerator icemaker was running water and I had to get out of bed and unplug it to stop the noise. The next morning we found a breakfast that we found it wiser to pass on. The coffee wasn't bad and again the day, desk people were the only thing giving this hotel any class at all. I do not recommend this fairfield inn for any travelers.

Room Tip: Plan your trip to not stop here.
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  • Stayed September 2013, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Travelers are raving about these Hays hotels

Hoover, Alabama
Level Contributor
79 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed September 15, 2013

We were tired travelers and we almost always choose a Marriott property because we can trust their reputation, this one was no exception. Good bed, good breakfast, pleasant staff, and even kittens to greet us. I did worry about the kittens that had been abandoned, but was told they were been looked after. We got a great recommendation for dinner and walked to the restaurant. Someone mentioned the towels, I agree it is time for new ones, but not a big deal. They offered gym and pool, but we didn't use them.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sioux Falls, South Dakota
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed August 29, 2013

I am on the road 3 weeks out of the month so having a comfortable, clean, quiet room is a must. Fairfield Inn in Hays did not fail to deliver on these aspects. Looking forward to the new beds they will be installing soon as well as the automatic front door.

The staff is friendly and helpful on local places to eat and things to do in Hays. Looking forward to my return stays over the next few months.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kansas City, Missouri
Level Contributor
22 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed July 10, 2013 via mobile

Front desk acts like I'm keeping them from something as I ask about places to eat. Really abrupt and he goes back to the Internet. Phone doesn't work, iron spits rust and Internet is horrible. I call down, surprise. They'll fix it tomorrow. Ill be gone tomorrow. Think it'll be fixed?

  • Stayed July 2013
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Additional Information about Fairfield Inn Hays

Address: 377 Mopar Drive, Hays, KS 67601
Location: United States > Kansas > Hays
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 15 Hotels in Hays
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn Hays 2.5*
Number of rooms: 62
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Also Known As:
Fairfield Inn Hays Hotel Hays
Fairfield Hays
Hays Fairfield Inn

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