This Super 8 goes on my Top Ten list of BAD hotel experiences.
I would drive all night to the next town before staying here again.
I called ahead to locate a pet friendly hotel in Hays, KS. I should have checked further before booking the Super 8. The smell of stale smoke greeted me when I entered the lobby. In addition, there was a sign announcing "No Smoking." Interesting. When I asked if the smoking was limited to a certain floor, I was told no.
Our room was on the second floor and the hallway was stuffy and smelled strongly of stale smoke. The room thankfully did not smell quite as bad. In my opinion, there is no excuse for a room to not be clean. Our main complaint was that the tub looked as if it had never been cleaned. Ever. (To assure myself that it was soap buildup, I used a kleenex and scratched the soap buildup....it came right off.) Disgusting. Also, there was hair in the tub and on the shower walls. Completely unacceptable. Additionally, I'm not sure the carpet had ever seen a vacuum.
Upon checkout the next morning, when I was asked by a desk person (possibly manager?) if all was okay...I told her of the dirty tub. Her response was that they were going to have the tubs "refinished." I told her that it was not that it needed to be refinished, but that it was a terrible buildup of soap (and it needed to be cleaned) and that we put a towel in the tub to stand on while showering. You may see the attached photo of the tub.
In addition, one of the queen beds did not have a fitted bottom sheet...so of course that was a complete bedding fiasco by morning.
Additionally, I was quoted a rate of $55. over the phone. I checked out very quickly as I was in a hurry to leave and didn't notice until we were down the interstate that I'd been charged $78.00. I had already signed off on it - which was, of course, my mistake.
There are a LOT of other hotels in Hays, KS. I wish you luck if you decide to stay here anyway. I was never so happy to leave a hotel.
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- Also Known As:
- Super 8 Hays Hotel Hays
- Super Eight Hays
- Hays Super Eight
- Hays Super 8