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“Good food and good service” 4 of 5 stars
Review of Napoli's - CLOSED

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Napoli's
Vine Street, Hays, KS
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Cuisines: Italian
Restaurant details
the West
Level Contributor
109 reviews
55 restaurant reviews
common_n_restaurant_reviews_1bd8 64 helpful votes
“Good food and good service”
4 of 5 stars Reviewed April 17, 2013

Napoli's doesn't look like much from the outside--just another small town restuarant, but the food is delicious and the service good without being obnoxious. Their salads are fresh, and they have a wonderful house dressing. Love, love, love the bread and dipping oil. I don't eat any other meal on the day I visit Napoli's so I can indulge in the bread. My friends and I love their shrimp Benemino, but the lasagna, stuffed shells, and other dishes are good as well. If you haven't figured it out, this is my place to go overboard, so I always have their tiramasu--another delight with a good cup of coffee. I've always had great service that is enough but not too much. This is fairly quiet place to eat so it's where I meet friends to catch up on one another's lives.

  • Visited April 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

13 reviews from our community

Visitor rating
    7
    4
    1
    0
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Level Contributor
27 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“Home style Italian in the middle of Kansas...”
4 of 5 stars Reviewed March 23, 2013 via mobile

The outside appearance isn't eye appealing but inside is clean and orderly. It was fairly busy when we arrived and we were seated promptly. Lots of adequate seating. The waiter was polite and attentive to our needs. My meal was fixed incorrectly and he caught it before it came to the table. He was apologetic and explained the system does like to accept orders omitting an item at times. It came shortly after he had explained the delay. My meal was good. My husband got a seafood pasta and said it was good. He said it is a traditional Italian dish comparing to meals he had in Italy. The salad was just lettuce with a few onion slices nothing fancy. The house dressing was good. The bread was good. Nice hot and fresh but it was not an Italian bread. The oil to dip in needed more spices added it was rather weak. The menu prices were comparable to other restaurants. . All in all it was good and will be going back. Oh we did notice the floors were sticky too but they were clean must be the cleaning solution they are using.

    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jrbjhb
Level Contributor
34 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
“Little noticed gem”
4 of 5 stars Reviewed March 12, 2013

Napoli's seems to get forgotten about at times, especially at lunch. Not much trafffic when we were there, but picked up after a bit. I think they do well during tourist season as it is close to a motel, and I have seen them full to the gills on a mother's day or other holiday. The pasta and other food is consistently good quality and we love the garlic and basil olive oil that is served with the bread. Or at least I used to. I have an intolerance for gluten, can no longer have the bread and although they do not, to date, serve gluten-free pasta they made me a WONDERFUL vegetable mix of mushrooms, onions and peppers and other veggies as an alternative. It was the perfect side for my eggplant parmigiana. These are very good cooks.

My only concern was the floor seemed a bit sticky, but maybe it was just about to be mopped. I am sure it is better by now.

  • Visited February 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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