Reception person was very pleasant. Very clean nice room. Very good breakfast. The breakfast was one of the best we have ever encountered in a chain. One of the waitresses, ChristieAnna, was so sweet and helpful. She had been working at a wonderful resturant we eat at in downtown Hays, "the Rooftop Resteraunt", we always plan our stops in western Kansas so we can stop there for dinner. Even though she wasn't our waitress, she was very helpful while we were there and remembered us from our meeting. She should be commended for her exceptional work and knack for making guests feel good. Our other motel experience in Hays, and some of the surrounding towns along I70, left us not excited about spending the night in the area, but we have changed our minds about that now that we have stayed in the Holiday Inn Express.