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“Dreadful” 1 of 5 stars
Review of Bel Kam Tour

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Bel Kam Tour
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Yelizova St., 21, 39, Paratunka 684034, Russia   |  
Hotel amenities
Ranked #1 of 1 Hotels in Paratunka
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Dreadful”
1 of 5 stars Reviewed September 22, 2013

Many miles from Petropavlosk. Reception staff uniformly unhelpful. Everything was too much trouble. Hardly any English spoken and no attempt to communicate other than a sulky face. The service in the restaurant was without doubt, the worst I have ever experienced with tables waiting for hours (yes ... hours) before they were served. Food (when it came) was edible but little else to recommend it. Stay in town and avoid this place.

  • Stayed August 2013, traveled with friends
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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44 reviews from our community

Traveler rating
    18
    19
    4
    1
    2
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5
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15
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • German first
  • Russian first
  • Any
English first
Bangalore
Top Contributor
192 reviews 192 reviews
83 hotel reviews
Reviews in 93 cities Reviews in 93 cities
136 helpful votes 136 helpful votes
4 of 5 stars Reviewed August 16, 2013

We ( me and my wife) stayed at this hotel for a night on 7th August 2013 which was assigned by our Tour Company. After spending 2 very cold nights in the tents and using natural toilets in the Volcano areas of Muthnovesky, the first sight of the hotel was a great relief and at that time, I equated this with Ritz Carltons or The Oberois. But this was a normal 4 star hotel with big rooms and toilets and a good restaurant with friendly staff. I cannot really comment on the " value of the stay" as this was included in our tour cost. We left next day at 7 AM and when we asked for the breakfast, they told that it would start only by 7:30 AM. In India and many places the hotel could have provided what ever was ready at that time. But Russians have a very high standard in sticking to time.

This hotel caters mainly to the foreign tourists in their volcanos circuit and and they could be more flexible in meeting their demands.

Room Tip: the rooms facing the swimming pool?
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  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bologna, Italy
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
Reviews in 17 cities Reviews in 17 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed July 26, 2013 via mobile

I stayed there 2 nights 25-27th of July with a group a European travelers. For me not the first to stay (each time getting worse) but this will be the last.
Too many big quality and service problems without any consideration for the customer.
- no bar to stay, no English spoken at restaurant. 5 star price for no service.
- wifi "doesn't work" sorry (it is nevertheless not included)
- standard rooms very low standard. Short and narrow bed. No minibar. No bed light (yep, get up to switch off please)
- exclusively Russian oriented.

The worst was on Friday night when a music and people where screaming and dancing around the "swimming pool" until 3.45 in the morning. I mean really loud music not letting you sleep. This was not a little thing.

Hotel answer to our complain (we were 10 people) was a "sorry, it is not our problem". It seems normal that wedding keep guest from sleeping.

In fact, just the confirmation that you better spend you money somewhere else, in the city where they are other cheaper hotel and may more to do.


  • Stayed July 2013
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Bel Kam Tour

Address: Yelizova St., 21, 39, Paratunka 684034, Russia
Location: Russia > Far Eastern District > Kamchatka Krai > Paratunka
Hotel Style:
Ranked #1 of 1 Hotels in Paratunka
Number of rooms: 43

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