We spent the last night of our holiday here, based on positive reviews in the Lonely Planet and Bradt guides, and were a bit underwhelmed. The rooms were large and had good showers, and a khonde to sit on. The pottery itself is interesting, and very busy (although a lot of the pieces used in the restaurant were chipped, which isn't good marketing!). The reviews raved about the cheesecake, which was good but portions were rather mean. Our main disappointment was our evening meal in the restaurant. The waiter seemed to grudge our appearance (we were the only diners), no tables were set, and (although it was a chilly evening) the waiter declined our request for the fire to be lit. We had to ask him to turn off the TV with its stream of loud music videos, and the atmosphere was rather subdued! The food, however, was pretty good - the children reckoned the mushroom soup was the best they'd ever had!
We did mention the poor service to the 'management' the following day, and were told the waiter was new and needed some training!
Our sleep was rather interrupted by the sounds of what we assume was a local nightclub.
By the way, don't bother with the 'superior' rooms. They are the same as the standard, apart from having a kettle and a TV.