We reserved 7 rooms for the weekend of July 21. At least two rooms had cooling problems. Our room was set to 60 and never got below 74. They came and looked at it unplugged it and plugged it back in. It didn't come on back on but I was able to get it to come on by turning it on to heat. My daughter was given a key to on check in. There was already someone in this room with beer bottles and clothing strewn all over. They gave her another room which had a dirty towel hanging on the door and poop left in the toilet. We went back to the front desk. The manager brought a young employee back to clean the room. She left and left the windex on the counter and the dirty towel still hanging on the back of the door. The assistant manager said we would get a credit on our bill. The bills were put under the door at full price. After letting the front desk know about all the problems, she hadn't been informed, she cut $50 off the price. I would have thought they would have not have charged us for that room after we had paid for all the other rooms. I was told I would have to take it up with the manager. I will give them a better rating if after my call to the manager I am given a credit on my credit card.
- Official Description (provided by the hotel):
- A favorite destination located at Exit 225 I-80 is the Ramada, Williamsburg and Wasserbahn Waterpark, conveniently located near Iowa's historic Amana Colonies, the Tanger Outlet Mall, Iowa City/Coralville and University of Iowa and the University of Iowa Hospitals and Clinics. On site guest can enjoy, the indoor waterpark, famous Amana foods in the Seven Villages Restaurant & Bar, outdoor (seasonal) miniature golf, Amana Winery, & Maid Rite Diner & Godfather's Pizza. The waterpark is open daily, and the water slides are open every Friday, Saturday, and Sundays. Waterpark hours may change seasonally so guests are encouraged to call ahead of time to confirm. For guests with pets please inquire about our pet designated rooms. All rooms come with complementary passes to the waterpark and the miniature golf. We are also pleased to offer spacious and beautiful banquet spaces for larger weddings, receptions, family reunions, meetings, as well as smaller conference rooms for more intimate meetings or smaller business meetings. Special packages and group rates can also be customized to meet any of your hospitality needs. We look forward to your stay at Ramada, Williamsburg! ... more less
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- Also Known As:
- Clarion Inn Amana Colonies And Wasserbahn Waterpark Hotel Amana
- Ramada Williamsburg And Wasserbahn Waterpark Iowa