We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good hotel clean friendly” 4 of 5 stars
Review of Hampton Inn Des Moines-West

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added Hampton Inn Des Moines-West to your Saves list
Hampton Inn Des Moines-West
2.5 of 5 Hotel   |   7060 Lake Drive, West Des Moines, IA 50266   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Special Offer
Book Early and Save
Ranked #3 of 16 Hotels in West Des Moines
Certificate of Excellence 2014
Kansas City, United States
1 review
“Good hotel clean friendly”
4 of 5 stars Reviewed October 30, 2013

It's your typical Hampton. The hotel is clean and the staff is friendly and helpful. We were there with a large group and the sales associate bent over backwards to make our stay a good one. It's nothing flashy but I would recommend this hotel to anyone.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rhansenwdm, General Manager at Hampton Inn Des Moines-West, responded to this review, November 1, 2013
Thank you so much for taking the time to share your comments regarding your recent stay with us. We always enjoy hearing feedback and comments from our guests.

I am happy to hear that you enjoyed your experience with us. We hope to have you as our guest in the future when or if your travels bring you back through our area.

Thank you again for your comments and for helping other travelers choose a place to stay. Please do not hesitate to contact me at 515-223-4700 or by email at rhansen@ncghotels.com if I can ever be of any assistance.

Best Regards,

Ryan Hansen | General Manager
Hampton Inn - West Des Moines | 7060 Lake Drive | West Des Moines, IA 50266
P: 515.223.4700 | F: 515.221.1010
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

304 reviews from our community

Traveler rating
    179
    81
    35
    7
    2
See reviews for
84
72
13
101
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • German first
  • Russian first
  • Any
English first
Onalaska, Wisconsin
Top Contributor
52 reviews 52 reviews
9 hotel reviews
Reviews in 28 cities Reviews in 28 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed October 20, 2013

This Hampton Inn was of the quality we expect from this chain and we had a very nice, two night stay. Our "hangout" time with extended family was very important during this trip and your lobby and staff accommodated our needs very well. We were quite surprised, however, on our second morning when getting off the elevator we were amidst quite a large gathering of high school students. What was really surprising was that we had been totally unaware that they had arrived the evening before. We never heard any noise. I don't know if that attests to the wonderful supervision of the students or the noise canceling qualities of the hotel. However, it did make for a difficult maneuver through the breakfast line and we were quite glad when they left. Would definitely stay again, but in the future I might be proactive enough to ask if a large group like that would be guests.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rhansenwdm, General Manager at Hampton Inn Des Moines-West, responded to this review, October 24, 2013
Thank you very much for taking the time to share your comments regarding your recent experience with us. We love to hear from our guests and always appreciate any feedback we receive.

I am pleased to hear that you enjoyed your stay with us. We look forward to having you as our guest should your travels bring you back to our area in the future.

Thank you again for your comments and for helping other travelers choose a place to stay. Please do not hesitate to contact me at 515-223-4700 or by email at rhansen@ncghotels.com if I can ever be of any assistance.

Best Regards,

Ryan Hansen | General Manager
Hampton Inn - West Des Moines | 7060 Lake Drive | West Des Moines, IA 50266
P: 515.223.4700 | F: 515.221.1010
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lakeland, Florida
Top Contributor
235 reviews 235 reviews
38 hotel reviews
Reviews in 99 cities Reviews in 99 cities
240 helpful votes 240 helpful votes
5 of 5 stars Reviewed October 19, 2013 via mobile

We like Hampton inns. The rooms are always clean and comfortable, free wi fi, nice breakfast buffet, desk, fridge and spacious bathroom. This one has a pool and very nice hot tub. The only thing missing was the cookies we normally see on check in. Never did see cookies. Management should correct that.

Stayed October 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rhansenwdm, General Manager at Hampton Inn Des Moines-West, responded to this review, October 24, 2013
Thank you so much for taking the time to share your comments regarding your recent stay with us. We always enjoy hearing feedback and comments from our guests.

I am happy to hear that you have enjoyed your experience with us. I do apologize for the lack of cookies during your stay. That is something we should be doing nightly between 5:00 and 7:00pm. I will follow up with our Front Office Manager to be sure we are providing this amenity for our guests. We hope to have you as our guest in the future when or if your travels bring you back to our area.

Thank you again for your comments and for helping other travelers choose a place to stay. Please do not hesitate to contact me at 515-223-4700 or by email at rhansen@ncghotels.com if I can ever be of any assistance.

Best Regards,

Ryan Hansen | General Manager
Hampton Inn - West Des Moines | 7060 Lake Drive | West Des Moines, IA 50266
P: 515.223.4700 | F: 515.221.1010
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mission Viejo, United States
1 review
5 of 5 stars Reviewed October 18, 2013

Wall AC unit is noisy. Room smelt slightly musty on entry possibly coming from the wall unit AC system Rooms are clean, beds are great, staff is cheerfull and accommodating, B-fast is abundant and starts the day off well.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rhansenwdm, General Manager at Hampton Inn Des Moines-West, responded to this review, October 24, 2013
Thank you very much for taking the time to share your comments regarding your recent experience with us. We love to hear from our guests and always appreciate any feedback we receive.

I am pleased to hear that you enjoyed your stay with us. We do hope to have you as our guest again should your travels bring you back to our area in the future.

Thank you again for your comments and for helping other travelers choose a place to stay. Please do not hesitate to contact me at 515-223-4700 or by email at rhansen@ncghotels.com if I can ever be of any assistance.

Best Regards,

Ryan Hansen | General Manager
Hampton Inn - West Des Moines | 7060 Lake Drive | West Des Moines, IA 50266
P: 515.223.4700 | F: 515.221.1010
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, Colorado
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 14, 2013

We stayed here on our way back east. Nothing negative to say about this hotel. It was clean and the room was quiet. One of the best breakfasts compared to similar hotels. Nice and helpful staff. Great place to stay for the night. Would have preferred a king bed.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rhansenwdm, General Manager at Hampton Inn Des Moines-West, responded to this review, October 24, 2013
Thank you so much for taking the time to share your comments regarding your recent stay with us. We always enjoy hearing feedback and comments from our guests.

I am happy to hear that you enjoyed your experience with us. We hope to have you as our guest in the future when or if your travels bring you back through our area.

Thank you again for your comments and for helping other travelers choose a place to stay. Please do not hesitate to contact me at 515-223-4700 or by email at rhansen@ncghotels.com if I can ever be of any assistance.

Best Regards,

Ryan Hansen | General Manager
Hampton Inn - West Des Moines | 7060 Lake Drive | West Des Moines, IA 50266
P: 515.223.4700 | F: 515.221.1010
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Top Contributor
74 reviews 74 reviews
37 hotel reviews
Reviews in 51 cities Reviews in 51 cities
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed October 10, 2013

Stayed one night in September traveling through Des Moines. The staff was very good and with no reservations, they took care of us. The rooms were clean, but old. Also, the hotel was over run with families and kids. The common area in the hotel was full when we arrived and kids were running throughout the hotel. The staff was trying to control them for the other guests, but it was a losing battle. Finally quieted down at midnight, but until then, it was a freeforall. We checked out and got on the road early the next day, so we were able to get to the breakfast area before it was torn up by the masses.

  • Stayed September 2013, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rhansenwdm, General Manager at Hampton Inn Des Moines-West, responded to this review, October 24, 2013
Thank you very much for taking the time to share your comments regarding your recent experience with us. We love to hear from our guests and always appreciate any feedback we receive.

I am sorry to hear the noise from the kids in the hotel may have caused you a less than pleasant stay. We do typically hire uniformed security to help control the noise on weekends when we have a large quantity of youth sports teams. It sounds as though our efforts in noise control did not work entirely during your stay, and for that I apologize.

Thank you again for your comments and for helping other travelers choose a place to stay. We do hope to see you as our guest in the future should your travels bring you back through our area.

Best Regards,

Ryan Hansen | General Manager
Hampton Inn - West Des Moines | 7060 Lake Drive | West Des Moines, IA 50266
P: 515.223.4700 | F: 515.221.1010
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Illinois
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 4, 2013

I had a car so it worked fine for me, but if you were on foot you'd have to hoof it a ways to get to something other than the hotel. Nice property in a good business park. Decent breakfast, comfortable room, and clean and well-kept.

  • Stayed September 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rhansenwdm, General Manager at Hampton Inn Des Moines-West, responded to this review, October 24, 2013
Thank you very much for taking the time to share your comments regarding your recent experience with us. We love to hear from our guests and always appreciate any feedback we receive.

I am pleased to hear that you have enjoyed your stay with us. We do hope to have you as our guest when your travels bring you back to our area in the future. If or when you do stay with us, we would love for you to take advantage of our shuttle which runs in a 5 mile radius of the hotel, Monday through Friday.

Thank you again for your comments and for helping other travelers choose a place to stay. Please do not hesitate to contact me at 515-223-4700 or by email at rhansen@ncghotels.com if I can ever be of any assistance.

Best Regards,

Ryan Hansen | General Manager
Hampton Inn - West Des Moines | 7060 Lake Drive | West Des Moines, IA 50266
P: 515.223.4700 | F: 515.221.1010
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Hampton Inn Des Moines-West? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hampton Inn Des Moines-West

Address: 7060 Lake Drive, West Des Moines, IA 50266
Phone Number:
Location: United States > Iowa > West Des Moines
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Room Service Wheelchair access
Hotel Style:
#1 Business Hotel in West Des Moines
#2 Romantic Hotel in West Des Moines
#4 Family Hotel in West Des Moines
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Des Moines-West 2.5*
Number of rooms: 135
Official Description (provided by the hotel):
The Hampton Inn® hotel in Des Moines-West is conveniently located in West Des Moines, off of I-80 in West Lakes Office Park. Our Des Moines hotel is near Jordan Creek Town Center. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Priceline, Expedia, Booking.com, Travelocity, Orbitz, Hilton Hotels, Cheap Tickets, EasyToBook, Hotwire and Hotels.com so you can book your Hampton Inn Des Moines-West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn Des Moines-West Hotel West Des Moines
Hampton Inn West Des Moines
West Des Moines Hampton Inn

Owners: What's your side of the story?

If you own or manage Hampton Inn Des Moines-West, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.