I stay in lots of Hamptons and this one is very nice. The lobby was recently remodeled and it would appear so were the rooms. Everything was as nice as any Hampton I've stayed in. The heater in the room was very quiet (unlike my last Hampton) and I could not even hear when it cycled on and off during the night. The full hot breakfast was very good and there's a very nice shopping mall (Jordan Creek) just a mile or so south of the hotel with several restaurants including PF Changs, Cheesecake Factory and Bravo Cucina Italiana.

I was here on a business trip for a couple of nights. Normally I stay in the Hilton Garden Inn in West Des Moines, but they were sold out.

Happy:

- Room ready when I checked in early around noon

- Front desk always friend and helpful

- Reasonable rates

- Free Water and Breakfast (at least for this trip)

- Had "bag breakfast" to go for those in a hurry

Unhappy:

- Did not offer my HHonor water upon check in, and no water in the room either. When I went to the front desk to ask for a bottle, they were happy to oblige.

- My profile is for a queen or king bed in HHonors, but I got 2 doubles in the room, no bid deal, but they should have known

- Apparently breakfast was free, which is great, but no one told me, so I made arrangement to meet someone for breakfast somewhere else

- The hotel is practically on the free way, so there was a constant freeway "hum", not horrible as you can get used to it, but I would prefer to be at the Garden Inn where it is more quiet

- Paper cups in the room. Not a big deal, but it would be environmentally more friendly and more "classy" to have real glasses

- the Room had a little odor, maybe from old carpet, not horrible, but didn't smell clean.

We used this facility to house our staff as well as those attending a conference we were conducting at a venue nearby. The Hampton staff was most accommodating; the rooms were perfect and met staff needs-both personal and business; the breakfast was perfect and ready early; and the "living room" downstairs was a nice place to unwind and chit chat at the end of the day. Would recommend to anyone needing a place to stay whether for business or personal.

Our group of 18 stayed here for a conference down the road at the Hy-Vee Conference Center. We found this to be a top-notch Hampton Inn with a VERY friendly and responsive staff. The rooms and hallways were clean, comfy and crisp. The lobby was inviting, with comfortable chairs, and the breakfast was well-tended!!! In addition, this hotel is close to the highway, but there was no highway noise at night! Jodi & Liz helped us throughout the reservation process and once we arrived. Jodi even suggested a local restaurant for our departing dinner and reserved the hotel van to transport most of us there! Their efficient and upbeat support was much appreciated! Many thanks for alleviating a lot of the stress as we worked feverishly for two straight days!