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“Nice for business travel” 4 of 5 stars
Review of Sheraton West Des Moines Hotel

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Sheraton West Des Moines Hotel
3.5 of 5 Hotel   |   1800 50th Street, West Des Moines, IA 50266   |  
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Breakfast for 2 Included
Ranked #12 of 17 Hotels in West Des Moines
Saint Louis, Missouri
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Nice for business travel”
4 of 5 stars Reviewed November 6, 2012

Had to book a room out in the suburbs because downtown hotels were scarce the week I was in Des Moines. Only a 15 minute cab ride to downtown. Quiet area. Very spacious rooms. Kind of basic but still a comfortable stay. Did not have the breakfast buffet in the morning. The gym is quite nice, I only used the treadmills but it had all the basics. Did have some confusion with cabs in the morning one day, but the desk clerks were very helpful and took care of everything. Would stay again.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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249 reviews from our community

Traveler rating
    57
    85
    68
    20
    19
See reviews for
65
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
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  • French first
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English first
Dallas
Level Contributor
56 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed November 4, 2012

The Sheraton West Des Moines is everything you want in a quality hotel in Des Moines:

- It has spacious, clean rooms
- Service is friendly and efficient
- Breakfast spread in the morning is fine
- Gym is good

It does not have the charm and history of the Rennaisance in downtown, its basically a clean, efficient somewhat colorless hotel. It also isn't as close to the cool restaurants and shops in downtown Des Moines like the Rennaisance. But it has a heckuva lot more space and is a good value. It will be my first choice for staying in Des Moines in the future.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Minneapolis, Minnesota
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed November 4, 2012

As an SPG Gold member I have enjoyed visiting many different properties around the globe. The reason I booked this stay at the Sheraton was because of their pet friendly policy. Check-in was a breeze and the front desk man was fantastic. He provided an extra drink ticket upon request for my fiance - great way to keep a loyal member happy. We were placed in a one-room suite which was spacious and well appointed. The bed was very comfortable and the little bar area down stairs served its purpose for an evening cocktail.

If we are ever in the area again we would return.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Boise, Idaho
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed November 4, 2012

Stayed twice back in 2010 as it's the only SPG hotel in Des Moines and even better it's a category two which means 3,000-4,000 points for a night. I picked it primarily as it was the only Starwood hotel in the area. It is near the newer Jordan Creek mall in West Des Moines. Check-in was efficient even having a large school group taking up the whole lobby. We were recognized as SPG Gold members and given a room on the club floor though at the time of our stay it was closed on weekends - though this since has been changed and all Sheraton club lounges are now open on weekends. Believe this property only has a few suites. Rooms were nice with standard Sheraton style, and of course a comfortable Sweet Sleeper bed. The hotel likely used to be an Embassy Suites with the large open atrium design and as there is a bar in the center which stayed a bit noisy, along with the waterfall, until around 10pm. Breakfast not included and buffet in restaurant wasn't that expensive. Overall would stay again as it's a SPG property and great value as a Cat 2 though be aware of the location as it's in West Does Moines and not central to downtown or the airport if those locations are important to you.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Saint Louis, Missouri
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed October 8, 2012

Went for a visit to Drake U for our daughter. Most of the "average-moderate" hotels were sold out, so we had to increase our budget to stay overnight. Had to be one of the nicer hotels we have ever been to. Great staff, wonderful roomy accomadations, fine location. Plenty of meal choices around the hotel. 15 minutes from Drake. If you are in to finer hotels, you won't find a better choice than this Sheraton property. Hotel breakfast buffet was wonderful.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Duncan, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed October 6, 2012

This is our 4th hotel in 4 nights and the first time we have been charged for wifi. $9.95 plus tax seems like a money grabber to me. Even the rest areas in Iowa have free wifi. Apart from that hotel is very nice and staff friendly & helpful.

  • Stayed October 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Holland, Michigan
Level Contributor
89 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
2 of 5 stars Reviewed October 2, 2012

We have stayed in accessible rooms before and never had a problem, but the one in this Sheraton is not built correctly. The bathroom has not lip on the shower stall and all the water spills out into the floor. We are not handicap and it was a major inconvenience to us, but to someone who is disabled, this would cause a serious problem. We reported it to the management and they did not seem concerned. The hook holding the shower head was broken and we reported that. A person came to the room, but said it could not be repaired that night.

Room Tip: Do not stay in the handicap room.
See more room tips
  • Stayed September 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Sheraton West Des Moines Hotel

Address: 1800 50th Street, West Des Moines, IA 50266
Phone Number:
Location: United States > Iowa > West Des Moines
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #12 of 17 Hotels in West Des Moines
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton West Des Moines Hotel 3.5*
Number of rooms: 285
Official Description (provided by the hotel):
Located in the heart of West Des Moines, the Sheraton West Des Moines Hotel is ideally situated for business, weekend getaways, or an extended vacation. ... more   less 
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Also Known As:
Sheraton West Des Moines
West Des Moines Sheraton

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