We chose to stay here for our one year anniversary. There are a lot of restaurants and things to do in the area so it was a great choice. The checking in process was great and the room was extremely neat and clean. We had a jacuzzi suite which included a romance package, that unfortunately was non existing. We ordered it 2 hours ahead of time and after waiting 30 minutes after the requested time, I called to see what the holdup was. The clerk apologized and I assumed she would then have it sent up, still never received it all night. I was disappointed because this was a romantic weekend for our anniversary; not to mention we were paying for it. I addressed the issue with Ericka in the morning after a wonderful breakfast. She apologized and compensated us. All in all I would definately stay here again.
- Also Known As:
- Marriott West Des Moines Hotel
- Marriott West Des Moines Hotel West Des Moines
- West Des Moines Marriott
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