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“Beautiful property/room air conditioner needs to be replaced to refurbished” 4 of 5 stars
Review of Drury Inn & Suites West Des Moines

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Drury Inn & Suites West Des Moines
3.0 of 5 Hotel   |   5505 Mills Civic Pkwy, West Des Moines, IA 50266   |  
Hotel amenities
Ranked #1 of 16 Hotels in West Des Moines
Certificate of Excellence 2014
Top Contributor
69 reviews 69 reviews
33 hotel reviews
Reviews in 40 cities Reviews in 40 cities
101 helpful votes 101 helpful votes
“Beautiful property/room air conditioner needs to be replaced to refurbished”
4 of 5 stars Reviewed June 8, 2013

Our two room suite was beautiful and the bed was comfortable. Property is in a nice area with some restaurants nearby. One suggestion to the hotel would be to replace and refurbish the extremely loud room air conditioner. It was so loud coming on and off that we couldn't use it and we felt we needed it the nights we were there. Also, it would be nice to provide a small tray in the room or breakfast area in order to bring up coffee etc in the morning. The breakfast provided was very nice. Hotel was quiet and accommodating.

  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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219 reviews from our community

Traveler rating
    156
    47
    8
    4
    4
See reviews for
74
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9
41
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Yukon, Oklahoma
Senior Contributor
49 reviews 49 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 7, 2013 via mobile

This hotel is very nice. I was impressed with the cleanliness of the hotel and the pool area. The location was also very good with a main-street type of mall around the hotel. The staff was very nice and accomodating. Everyone with us loved breakfast; it was fresh and plentiful. I will certainly stay here again!

  • Stayed June 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edwards, Colorado
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 31, 2013

Had an excellent stay here for 1 nite. Very welcoming and accommodative reception by Alison at our late nite arrival. Room was very nice and extremely quiet with 2 very comfortable queen beds. Breakfast offerings were much better than average.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
439 reviews 439 reviews
165 hotel reviews
Reviews in 164 cities Reviews in 164 cities
119 helpful votes 119 helpful votes
4 of 5 stars Reviewed May 26, 2013 via mobile

The pluses of the hotel are the 5:39 kick back, the complimentary breakfast, computer access and pool. However all of these amenities also attract families with Tons of kids. In a small area, can be a little chaotic and sometimes annoying. Nevertheless, the staff was always visible and maintained the areas cleaned as much as possible.

Kudos to the staff that were always there unlike the parents at times.

The decor of the hotel is very traditional and not modern but at least the room was spacious. The hotel is located in a new development so a few restaurants and shopping (including target).

I will come back but hopefully when school is in session so Ivan avoid all the kids.

  • Stayed May 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Wichita, Kansas
Top Contributor
235 reviews 235 reviews
43 hotel reviews
Reviews in 81 cities Reviews in 81 cities
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed May 24, 2013 via mobile

Clean, comfortable and quiet rooms. Wonderful service. Nice exercise room and pool area. Well laid out breakfast and snack area. Close to the mall and nearby shops. All of this at a reasonable price. Would definitely stay again.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, Arizona, United States
Top Contributor
173 reviews 173 reviews
19 hotel reviews
Reviews in 44 cities Reviews in 44 cities
97 helpful votes 97 helpful votes
5 of 5 stars Reviewed May 19, 2013 via mobile

This was my third different hotel experience in Des Moines. The other were very good. This one was even better. Why? Great location, nice breakfast (included), great complementary after work snacks and drinks, open access to soda machine, clean, quiet, spacious rooms, fair price. This place exceeded my expectations.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omaha, Nebraska
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 19, 2013

The Drury Inn has a lot to offer for families with younger children and pets. Two meals and a happy hour included. If like hot dogs, Mac and cheese, tossed salad, nachos and cheese, unlimited popcorn and soda..this is the place to be. Let the kids splurge and have a "free" drink (warning: line can get long). Typical breakfast fare also provided. Our suite was clean and spacious. Location convenient to restaurants and suburban shopping. But you pay for the "free" goods in the price and bustle (it appears to be stopping point for youth sports teams). So if your looking for relaxing evening where you dine out on your own, you can do better for the money.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Drury Inn & Suites West Des Moines

Address: 5505 Mills Civic Pkwy, West Des Moines, IA 50266
Location: United States > Iowa > West Des Moines
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in West Des Moines
#3 Business Hotel in West Des Moines
#5 Family Hotel in West Des Moines
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Drury Inn & Suites West Des Moines 3*
Number of rooms: 180
Official Description (provided by the hotel):
Drury Hotel offers its guests a variety of free extras – take, for example, our free hot breakfast. At Drury, “hot” means scrambled eggs, biscuits & gravy, sausage and make-your-own Belgian waffles. In the evening, join us at our 5:30 Kickback® for free hot food and cold beverages. Our rotating menu features a variety of hot foods, baked potatoes, garden salad, beer, wine, mixed drinks and more! To burn off all of those free extras, Drury has a 24-hour exercise center and a parking lot to jog around. Lastly, Drury’s free wireless Internet and free long distance calls will ensure you can keep tabs on all of your posse back home. Drury is conveniently located within walking distance of a the Jordan Creek Town Shopping Center. ... more   less 
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Also Known As:
Drury Inn And Suites West Des Moines
Drury Inn & Suites West Des Moines Hotel West Des Moines
West Des Moines Drury

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