I was not too excited to be staying at a Holiday Inn for business, but was pleasantly surprised by the Holiday Inn in West Des Moines. The hotel appeared to have been recently constructed. The lobby was nicely decorated. My room was spacious, nicely decorated, and very clean. I liked the retro B&W framed photos. I didn't get to check out the indoor pool but it looked nice and clean. Will likely return when in the area on business.

This is our preferred Des Moines area hotel. We typically stay 2 or 3 times a year. The hotel is close to food, shopping and entertainment. We like to visit the main floor restaurant, Johnny's Italian Steakhouse for at least one meal during our trip. The hotel staff is always friendly. The rooms are very clean and comfortable. We love the tile showers with floor to ceiling glass doors. Each room contains quality amenities including Bath & Body Works personal care products and gourmet coffees and teas, and very large flat screen TVs. Like I said in the title, it can't be perfect all the time and with this last trip, there was a hint of odor (guessing it was body odor) on the 4th floor in the hallway. It was fine once we were in our room but it was definitely not a pleasant smell while coming and going. In addition, there were some loud/rowdy kids running up and down the hallway past midnight on the 2nd night. I'm assuming the hotel staff responded quickly to another guests complaints because it didn't last too long.

I am a platinum member at Holiday Inn, Diamond at Hilton, and Platinum at Marriott, so I know hotels. I thought I would give this one a try since it appeared to be newer. First, the good, nice lobby, newer rooms, pleasant front desk. The bathroom had a shower only, which I prefer, why hotel have bathtubs, I don't know, who would want to use them? Problem is nice shower, except there was no water pressure. It was the least amount of water I have ever seen come out of any hotel shower ever, and I stay in hundreds of hotels a year. I imagine this is something the hotel installed to reduce water pressure to save money. It just is depressing when you come in late from the airport looking forward to a nice shower to be disappointed. I would have gave 4 stars except for wage pressure.

Stayed here one night for a conferance. The resturant had excellent food and service. The rooms were wonderful. Staff was polite and fast. The motel looks fairly newer and more in a upscale area of Des Moines. It is also located near great shopping malls and in walking distance and close to the interstate.