We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Property in West Des Moines” 5 of 5 stars
Review of Hilton Garden Inn West Des Moines

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added Hilton Garden Inn West Des Moines to your Saves list
Hilton Garden Inn West Des Moines
3.0 of 5 Hotel   |   205 South 64th Street, West Des Moines, IA 50266   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Special Offer
New Year's Eve Special
Ranked #2 of 16 Hotels in West Des Moines
Dallas, Texas
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Great Property in West Des Moines”
5 of 5 stars Reviewed December 20, 2012

This is a great property located adjacent to the Jordan Creek Shopping Center, and only minutes from I-35. The staff is friendly and very accommodating. Dawn from Guest Services ensured I always had a great experience here. The rooms are clean and comfortable, and the pool/hot tub/workout facilities are great. A great value in a convenient location!

Room Tip: I like the rooms on the first floor for convenience, but did not have a bad room here in my two mont...
See more room tips
  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

251 reviews from our community

Traveler rating
    146
    75
    20
    7
    3
See reviews for
83
50
13
74
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Florida
Top Contributor
68 reviews 68 reviews
17 hotel reviews
Reviews in 29 cities Reviews in 29 cities
48 helpful votes 48 helpful votes
2 of 5 stars Reviewed December 19, 2012 via mobile

We usually love Hilton Garden Inn's. This is the first one that we will probably not ome back to.

We ordered dinner in the lounge which we usually do. When my meal came I had to send it back because I ordered it well done and it came very medium. On the second try, it came back the same ... Even emphasizing to burn it... WELL DONE!

It came med again. Guess you can only get beef here cooked med.

Secondly,, most Hilton Gardens are priced very close to each other. This one was about 25% higher than most/all others we have stayed at.

Last, the staff was not as helpful and friendly as most others.

End of story, we will not be back to this place.

  • Stayed December 2012
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wichita, Kansas
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
Reviews in 20 cities Reviews in 20 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 14, 2012

If you are shopping at Jordan Creek this is a good location. Not really within walking distance in the winter but they do have a shuttle! Staff very welcoming. Our expedia reservation said we had breakfast but when we got there the breakfast was not included, $8 something a person I believe, and I didn't have anything to prove I had booked that rate. The room rates were the same when I was booking (?) so naturally I took the with breakfast rate. We didn't get breakfast so that was disappointing but still giving 5 stars.

  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marshalltown, Iowa
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 of 5 stars Reviewed December 11, 2012

Very nice newer hotel that is located across the street from the East end of Jordon Creek Mall. Rooms are spacious, clean and comfortable. There is a shuttle that will transport you a short distance but we did not utilize it since it only ran until 9:45pm. The mall closed at 10 pm and we decided to take in a late movie. The only thing we would have liked to have was a little something to eat in the am before we were off shopping. They serve a full breakfast but charge approximately $9.00 per person for it. We did not feel like a large breakfast and asked if they offered something "continental" style, like a bagle or muffin. We were told yes but there was a charge for that too. We felt that for what we paid for our room they could have least afford to offer a bagle free of charge. Not a big deal but a little annoying nevertheless.

  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indiana
Senior Contributor
23 reviews 23 reviews
21 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 30, 2012

Booked last minute at this property for a funeral. Arrived late in the evening to a new looking Hilton Garden Inn with friendly staff. Room was spacious with a comfortable bed, nice bathroom and adequate space to relax. Pool and Hot Tub area was very large and it was nice to relax after a long drive. If I am in the area again I would definitely stay at this property. Did not have much of a chance to visit the surrounding area, but the property seemed very conveniently located near plenty of shopping and restaurants. Great job!

  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Illinois City, Illinois
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 18, 2012

Have stayed here multiple times with my family. The pool has a great wading pool with water spouts for the little kiddies to play without needing an adult in the pool with them. The hotel rooms are nothing special but were clean. The staff is OK, the breakfast is good. If you are looking for a clean, comfortable place to stay with a young family- this is a great choice!

  • Stayed April 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michigan
Top Contributor
127 reviews 127 reviews
94 hotel reviews
Reviews in 47 cities Reviews in 47 cities
305 helpful votes 305 helpful votes
5 of 5 stars Reviewed November 12, 2012

I've stayed at this hotel a number of times, and I am impressed by the consistently friendly service. The staff is sharp, and ensures check in is pleasant, the stay is great, and check out is only sad because I have to leave the hotel. The rooms are very clean and quiet. The hotel is close to malls, shops and restuarants. This is my favorite Hilton hotel in Des Moines.

Room Tip: I prefer the two room suites.
See more room tips
  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Hilton Garden Inn West Des Moines? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn West Des Moines

Address: 205 South 64th Street, West Des Moines, IA 50266
Phone Number:
Location: United States > Iowa > West Des Moines
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in West Des Moines
#2 Business Hotel in West Des Moines
#2 Romantic Hotel in West Des Moines
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn West Des Moines 3*
Number of rooms: 131
Reservation Options:
TripAdvisor is proud to partner with Priceline, Expedia, Booking.com, Cheap Tickets, Orbitz, Hilton Hotels, Hotels.com, Odigeo, TripOnline SA and Tingo so you can book your Hilton Garden Inn West Des Moines reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn West Des Moines Hotel West Des Moines
Hilton West Des Moines
West Des Moines Hilton

Owners: What's your side of the story?

If you own or manage Hilton Garden Inn West Des Moines, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.