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All 16 West Des Moines hotels

Hilton Garden Inn West Des Moines: Traveler Reviews

3.0 of 5
205 South 64th Street, West Des Moines, IA 50266
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Hilton Garden Inn West Des Moines
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Most recent review
5 of 5 stars Reviewed December 20, 2012
David K Dallas, Texas
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93 reviews from our community

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Dallas, Texas
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Great Property in West Des Moines”
5 of 5 stars Reviewed December 20, 2012

This is a great property located adjacent to the Jordan Creek Shopping Center, and only minutes from I-35. The staff is friendly and very accommodating. Dawn from Guest Services ensured I always had a great experience here. The rooms are clean and comfortable, and the pool/hot tub/workout facilities are great. A great value in a convenient location!

Room Tip: I like the rooms on the first floor for convenience, but did not have a bad room here in my two mont...
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Florida
Top Contributor
64 reviews 64 reviews
16 hotel reviews
Reviews in 25 cities Reviews in 25 cities
31 helpful votes 31 helpful votes
“Had to send dinner back twice before ordering another entree”
2 of 5 stars Reviewed December 19, 2012 via mobile

We usually love Hilton Garden Inn's. This is the first one that we will probably not ome back to.

We ordered dinner in the lounge which we usually do. When my meal came I had to send it back because I ordered it well done and it came very medium. On the second try, it came back the same ... Even emphasizing to burn it... WELL DONE!

It came med again. Guess you can only get beef here cooked med.

Secondly,, most Hilton Gardens are priced very close to each other. This one was about 25% higher than most/all others we have stayed at.

Last, the staff was not as helpful and friendly as most others.

End of story, we will not be back to this place.

  • Stayed December 2012
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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iowa
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
9 helpful votes 9 helpful votes
“Great location”
5 of 5 stars Reviewed December 14, 2012

If you are shopping at Jordan Creek this is a good location. Not really within walking distance in the winter but they do have a shuttle! Staff very welcoming. Our expedia reservation said we had breakfast but when we got there the breakfast was not included, $8 something a person I believe, and I didn't have anything to prove I had booked that rate. The room rates were the same when I was booking (?) so naturally I took the with breakfast rate. We didn't get breakfast so that was disappointing but still giving 5 stars.

  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Marshalltown, Iowa
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
“Very nice hotel, convenient to mall, you must pay for your breakfast”
4 of 5 stars Reviewed December 11, 2012

Very nice newer hotel that is located across the street from the East end of Jordon Creek Mall. Rooms are spacious, clean and comfortable. There is a shuttle that will transport you a short distance but we did not utilize it since it only ran until 9:45pm. The mall closed at 10 pm and we decided to take in a late movie. The only thing we would have liked to have was a little something to eat in the am before we were off shopping. They serve a full breakfast but charge approximately $9.00 per person for it. We did not feel like a large breakfast and asked if they offered something "continental" style, like a bagle or muffin. We were told yes but there was a charge for that too. We felt that for what we paid for our room they could have least afford to offer a bagle free of charge. Not a big deal but a little annoying nevertheless.

  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Indiana
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Great Stay!”
5 of 5 stars Reviewed November 30, 2012

Booked last minute at this property for a funeral. Arrived late in the evening to a new looking Hilton Garden Inn with friendly staff. Room was spacious with a comfortable bed, nice bathroom and adequate space to relax. Pool and Hot Tub area was very large and it was nice to relax after a long drive. If I am in the area again I would definitely stay at this property. Did not have much of a chance to visit the surrounding area, but the property seemed very conveniently located near plenty of shopping and restaurants. Great job!

  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Hilton Garden Inn West Des Moines

Also Known As:
Hilton Garden Inn West Des Moines Hotel West Des Moines
Hilton Garden Inn West Des Moines Hotel
Hilton West Des Moines
West Des Moines Hilton
Address: 205 South 64th Street, West Des Moines, IA 50266
Phone Number:
Region: United States > Iowa > West Des Moines
Amenities:
Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotels in West Des Moines
#5 Family Hotels in West Des Moines
Price Range: $$
Hotel Class:3 star (3*)
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