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“Great Property in West Des Moines” 5 of 5 stars
Review of Hilton Garden Inn West Des Moines

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Hilton Garden Inn West Des Moines
3.0 of 5 Hotel   |   205 South 64th Street, West Des Moines, IA 50266   |  
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Ranked #2 of 18 Hotels in West Des Moines
Certificate of Excellence
Dallas, Texas
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Great Property in West Des Moines”
5 of 5 stars Reviewed December 20, 2012

This is a great property located adjacent to the Jordan Creek Shopping Center, and only minutes from I-35. The staff is friendly and very accommodating. Dawn from Guest Services ensured I always had a great experience here. The rooms are clean and comfortable, and the pool/hot tub/workout facilities are great. A great value in a convenient location!

Room Tip: I like the rooms on the first floor for convenience, but did not have a bad room here in my two mont...
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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332 reviews from our community

Traveler rating
    196
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    26
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    4
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113
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
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  • Portuguese first
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English first
Florida
Level Contributor
69 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
2 of 5 stars Reviewed December 19, 2012 via mobile

We usually love Hilton Garden Inn's. This is the first one that we will probably not ome back to.

We ordered dinner in the lounge which we usually do. When my meal came I had to send it back because I ordered it well done and it came very medium. On the second try, it came back the same ... Even emphasizing to burn it... WELL DONE!

It came med again. Guess you can only get beef here cooked med.

Secondly,, most Hilton Gardens are priced very close to each other. This one was about 25% higher than most/all others we have stayed at.

Last, the staff was not as helpful and friendly as most others.

End of story, we will not be back to this place.

  • Stayed December 2012
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wichita, Kansas
Level Contributor
38 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed December 14, 2012

If you are shopping at Jordan Creek this is a good location. Not really within walking distance in the winter but they do have a shuttle! Staff very welcoming. Our expedia reservation said we had breakfast but when we got there the breakfast was not included, $8 something a person I believe, and I didn't have anything to prove I had booked that rate. The room rates were the same when I was booking (?) so naturally I took the with breakfast rate. We didn't get breakfast so that was disappointing but still giving 5 stars.

  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marshalltown, Iowa
Level Contributor
17 reviews
10 hotel reviews
4 of 5 stars Reviewed December 11, 2012

Very nice newer hotel that is located across the street from the East end of Jordon Creek Mall. Rooms are spacious, clean and comfortable. There is a shuttle that will transport you a short distance but we did not utilize it since it only ran until 9:45pm. The mall closed at 10 pm and we decided to take in a late movie. The only thing we would have liked to have was a little something to eat in the am before we were off shopping. They serve a full breakfast but charge approximately $9.00 per person for it. We did not feel like a large breakfast and asked if they offered something "continental" style, like a bagle or muffin. We were told yes but there was a charge for that too. We felt that for what we paid for our room they could have least afford to offer a bagle free of charge. Not a big deal but a little annoying nevertheless.

  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indiana
Level Contributor
23 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed November 30, 2012

Booked last minute at this property for a funeral. Arrived late in the evening to a new looking Hilton Garden Inn with friendly staff. Room was spacious with a comfortable bed, nice bathroom and adequate space to relax. Pool and Hot Tub area was very large and it was nice to relax after a long drive. If I am in the area again I would definitely stay at this property. Did not have much of a chance to visit the surrounding area, but the property seemed very conveniently located near plenty of shopping and restaurants. Great job!

  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Illinois City, Illinois
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed November 18, 2012

Have stayed here multiple times with my family. The pool has a great wading pool with water spouts for the little kiddies to play without needing an adult in the pool with them. The hotel rooms are nothing special but were clean. The staff is OK, the breakfast is good. If you are looking for a clean, comfortable place to stay with a young family- this is a great choice!

  • Stayed April 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michigan
Level Contributor
141 reviews
103 hotel reviews
common_n_hotel_reviews_1bd8 297 helpful votes
5 of 5 stars Reviewed November 12, 2012

I've stayed at this hotel a number of times, and I am impressed by the consistently friendly service. The staff is sharp, and ensures check in is pleasant, the stay is great, and check out is only sad because I have to leave the hotel. The rooms are very clean and quiet. The hotel is close to malls, shops and restuarants. This is my favorite Hilton hotel in Des Moines.

Room Tip: I prefer the two room suites.
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn West Des Moines

Address: 205 South 64th Street, West Des Moines, IA 50266
Phone Number:
Location: United States > Iowa > West Des Moines
Amenities:
Bar / Lounge Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Best Value Hotel in West Des Moines
#2 Family Hotel in West Des Moines
#2 Romantic Hotel in West Des Moines
#2 Business Hotel in West Des Moines
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn West Des Moines 3*
Number of rooms: 176
Official Description (provided by the hotel):
Welcome to Hilton Garden Inn West Des Moines located close to Wells Fargo Corporate Offices and Jordan Creek Town Center. Whether you're traveling for business or leisure, our hotel in West Des Moines, Iowa is conveniently located near the restaurants, entertainment and shops of West Des Moines. Our Iowa hotel is near Interstate 35, Interstate 80 and 20 minutes from downtown. Plan a business conference or party in over 3,000 sq. Ft. Of flexible meeting space. Our experienced catering staff will assist with the menu and details. Stay connected with complimentary WiFi in guest rooms, common areas, and our 24-hr business center. Enjoy a workout in our fitness center or a swim in our indoor heated pool. Start the day with cooked-to-order omelets, waffles, or French toast in our Great American Grill(R). The restaurant is also open for dinner. If you'd prefer a relaxing dinner in your guest room, order room service or pick up a prepared meal at the 24-hour Pavilion Pantry(R). ... more   less 
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Also Known As:
Hilton Garden Inn West Des Moines Hotel West Des Moines
Hilton West Des Moines
West Des Moines Hilton

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