We have stayed at this hotel for the past five years while we visted family in West Des Moines Iowa. It is getting to be a tired and run down hotel. Sofas and chairs in the rooms are showing wear and water stains on the ceilings and mold growing in the bathrooms. A broken door in the pool area with a handwritten sign and very stong smell of chlorine in the pool area. The biggest complaint I have is the pool is very cold. The front desk said that the temp in the pool was 84 degrees and that is where they keep it at. A way to save money I bet. It was too cold for our young children and we were upset that we could not swim in the pool. Requests to the front desk and to Connie the Sales Rep to raise the temperture were made. They said they were going to but must have thought that it was no big deal to them. All I was asking was three more degrees in the pool and that was it. We wil be at Springhill suites by Marriot across the freeway next time.

The Hawthorn Suites was an excellent hotel for the price! We paid $129.99 per night for a suite on the 3rd floor (4 floored property) with 2 queen beds, pull out sofa, and a full kitchen. We checked it late, with no issues, to find a unsuspected fireplace in our room! The beds were comfortable, and the pillows were fluffy, unlike some of the cheaper hotels that I have stayed at before.

With the Jordon Creek Mall and many upscale restaurants in the area, I consider the West Des Moines area more of a ritzy area, and finding a suite as lovely as this one for such a low price was an excellent find.

We had a wonderful stay at the West Des Moines Hawthorn. The GM, Terry Dunphy runs one tight ship and I could not find one thing to complain about. We were treated like royality and enjoyed our weekend off (which we really needed) very much. I would recommend this establishment to anyone!