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“"You had me at hello" A+ SERVICE!” 5 of 5 stars
Review of SpringHill Suites Des Moines West

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SpringHill Suites Des Moines West
3.0 of 5 Hotel   |   1236 Jordan Creek Parkway, West Des Moines, IA 50266   |  
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Ranked #11 of 16 hotels in West Des Moines
Raymore, Missouri, United States
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
“"You had me at hello" A+ SERVICE!”
5 of 5 stars Reviewed October 3, 2013

From the moment I walked through the doors of SpringHill Suites in West Des Moines I felt WELCOME, VALUED and ENCOURAGED! An outstanding staff clearly trained well at greeting, quick service and providing extra effort to accomodate. Kudos to local hotel leadership!

The SpringHill rooms are indeed very roomy, clean, up to date with latest technology and customer driven offerings, as well as provided at a very fair price for a Marriott in Des Moines area.

The pool area and exercise area are spotless. Saw both business people and families enjoying their stay and using the facilities. The breakfast was fresh, offered lots of options, and the eating area was large and clean. The morning attendant will offer you a cheerful smile also. :-)
They offer a late afternoon/early evening complimentary refreshment time for guests. Was not able to enjoy that as was out the door to meet and speak to a group, yet the crowd looked to be having fun and relaxing time.

Access is instant to I-80 / I-235 / I-35 so you can get to business appointments quickly.

Their are lots of Marriott offerings in Des Moines. If your hotel budget is not high end, yet you'd like a first class, up-to-date place to stay...check in here. I would enthusiastically recommend the SpringHill Suites West Des Moines to anyone. Good for business, family or even just fun. Saw a mid-sized conference room for meetings of any type...so you are covered there too.

Another group of Great Ambassadors for Des Moines and Marriott.

Room Tip: If you'd like a relaxing room with a whirlpool they have them. Great after long flights, drives...
See more room tips
  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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85 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • German first
  • Any
English first
New York City, New York
Top Contributor
73 reviews 73 reviews
37 hotel reviews
Reviews in 39 cities Reviews in 39 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed September 19, 2013 via mobile

I stayed here for business because I stick to the Marriott Chain. Here is my review :
1) large rooms
2)hotel very clean which is a big plus to me.
3) right off I80
4) close to Jordan Creek mall for restaurants.
5) the biggest reason I thought this was a great hotel is this: I did have a few issues with my room. Lights out. TV issues , temp in room etc I made a list and have to checkin desk. When I returned later that day everything was fixed. That is great service.

  • Stayed September 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bend, Oregon
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 6, 2013 via mobile

Double queen suite room was clean and quiet. fitness room and pool were clean and not crowded; staff at front desk and breakfast area were helpful and friendly; hotel was not busy when we stayed one night. Breakfast was better than other comparable hotels.

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 6, 2013

I checked in very late and night and was greeted by a delightful desk agent. He was warm and pleasant for such a late hour. I had a great night's sleep and a lovely continental breakfast the next morning. I wish I could have stayed another night but I had to get back home.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Memphis, Missouri
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 18, 2013

This is a great place to stay. Very nice location and close to Jordan Creek mall and shopping. Very nice breakfast. Good service from staff. --- Morning hot water is Luke warm. Slow elevator. Otherwise a nice place to stay and would stay again.

  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Midwest
Top Contributor
101 reviews 101 reviews
31 hotel reviews
Reviews in 34 cities Reviews in 34 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed August 13, 2013 via mobile

Comfortable and spacious room. Had everything I needed for a week in wdm on business. My room was by the pool and it was a little loud but it is the week of is state fair and booked full. Very clean, love the soft mattress a d crisp white coverlet. Met my needs perfect, I used to stay at the residence inn but they no longer offer a govt rate...so this is second best. Will stay again,

Stayed August 2013, traveled on business
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Chicago, IL
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 10, 2013

booked this room thru priceline very last minute, and was very impressed. Nice, comfortable room with amazing beds and linens, spacious bathroom. We loved it. Checkout was very simple, and I felt like we would definitely stay again.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about SpringHill Suites Des Moines West

Address: 1236 Jordan Creek Parkway, West Des Moines, IA 50266
Phone Number:
Location: United States > Iowa > West Des Moines
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in West Des Moines
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Des Moines West 3*
Reservation Options:
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Also Known As:
Springhill Suites Des Moines West Hotel West Des Moines
Springhill Suites West Des Moines

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