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Courtyard by Des Moines West: Traveler Reviews

3.0 of 5
410 S. 68th Street, West Des Moines, IA 50266
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40 reviews from our community

    Trip type
Traveler rating
    13
    14
    6
    4
    3
Date Rating
Aurora, Illinois
1 review
“Loved the room but breakfast ruined the whole stay”
3 of 5 stars Reviewed August 5, 2012

I really like the changes Marriott made to the rooms. I was very comfortable and had a good surface for work the next morning. I am not happy with the change to the restaurant. I waited over 10 mjinutes to place my food order. And then I had to wait over 10 minutes to get my food. There was a group of tourists who clearly had the staff in a tizzy because they couldn't get anyone's order straight. All the tables were packed and we had to wait for a seat. When travelling with a 2 year old that isn't a good thing. I had to leave because I had a meeting and didn't get to eat my breakfast. I want the buffet back, it is a lot faster.

  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask kcaurora about Courtyard by Des Moines West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert E, Guest Relations Manager at Courtyard by Des Moines West, responded to this review
August 14, 2012
Thank you for staying with us. I'm sorry to hear you had difficulties enjoying Courtyard's new and exciting Bistro concept. We hope that next time you’re in our area you choose to stay with us again so you can experience the Bistro and how wonderful it is.
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St. Louis, MO
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
38 helpful votes 38 helpful votes
“Good Location”
4 of 5 stars Reviewed August 2, 2012

Just stayed here on a pleasure trip and we had a good experience at the Courtyard.

The staff was very nice and accomodating.

The room it's self was pretty clean, with the exception of a little mold on the grout in the shower.

The lobby was nicely decorated.

We did not get a chance to eat at the Bistro as there were other options we wanted to try around the hotel.

Overall I was pretty happy with everything at this hotel. I gave it a 4 star because of the mold. Otherwise I would have given it a 5 star.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask kuhlmale about Courtyard by Des Moines West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oregon
1 review
1 helpful vote 1 helpful vote
“Quality suburban hotel with motel quality sheets and towels”
4 of 5 stars Reviewed July 30, 2012

My family and I were in West Des Moines for a wedding. My immediate family had 2 rooms, 1 suite and 1 room with 2 king beds for 3 nights. The extended family had another 10 rooms of varying sizes. The rooms were clean and looked recently updated. The hotel personnel were very polite and accommodating. The pool and workout rooms were quite adequate. The large TV in lobby with chairs and couches were great for watching the Olymipics with the extended family. This is probably as good as it gets for a suburban hotel. My only complaint, and it is a big one; the sheets were rough and worn, and the towels were extremely scratchy. I would say the linens and towels were the quality of an inexpensive motel. I think skimping on the details is a big mistake on the part of the management of this hotel. Hopefully they will read this review and take it seriously. If they were to replace the worn out linens and buy better quality towels this hotel could be excellent.

  • Stayed July 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask TobeyT about Courtyard by Des Moines West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert E, Manager at Courtyard by Des Moines West, responded to this review
August 1, 2012
My team and I are glad that you enjoyed your stay with us. We are sorry if you felt that our linen and towels were not to Marriott Standard. We have...
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Senior Contributor
22 reviews 22 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
4 helpful votes 4 helpful votes
“Safe pick”
4 of 5 stars Reviewed July 17, 2012

Just stayed there on a business trip. It has been recently converted to the new concept so lobby is clean and updated. The staff is very helpful and the location is right off highway. Good resturaunts nearby. It was a little noisy but I would reccomend.this location

  • Stayed July 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask BusinessTravelToday about Courtyard by Des Moines West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert E, Front Office Manager at Courtyard by Des Moines West, responded to this review
July 20, 2012
We're glad that you enjoyed the hotel and the local area. We look forward to your return.
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Wentzville, Missouri
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
“Peaceful”
4 of 5 stars Reviewed June 16, 2012

Always a great place for a quick stay. Right across the street from an awesome mall and restaurants. Hot tub us super. I wish Courtyard had complimentary breakfast, but here you pay.

  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Rostman about Courtyard by Des Moines West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert E, General Manager at Courtyard by Des Moines West, responded to this review
June 18, 2012
We are glad that you were able to enjoy yourself while staying with us. We look forward to your return.
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Additional Information about Courtyard by Des Moines West

Address: 410 S. 68th Street, West Des Moines, IA 50266
Phone Number:
Region: United States > Iowa > West Des Moines
Amenities:
Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 16 hotels in West Des Moines
Price Range: $$
Hotel Class:3 star (3*)
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