I have stayed at this hotel several times over the past 10 years. It has changed either ownership or perhaps just changed which hotel chain it belongs to. It was an AmerInn a few years back. At any rate, I have frequently stayed with the comfort Inn chain and Choice hotels.
I was in Waverly for my mother's funeral a few weeks back. There was some confusion on my reservation, so they were able to help me by moving me to a nonsmoking room with 2 beds instead of a king smoking (why would a hotel even have smoking rooms anymore?). The next morning one of the receptionists called me at 8:30 to ask me to move out of the room, as they needed the room for another guest. I asked them if they really wanted to make me pack-up the room and move one hour before my Mother's funeral. No response, just kept asking me to move. I told her I was getting ready to leave for the funeral and did not have time to repack my belongings. She did not offer any incentive to move. I suspect the receptionist was very young and did not have any negotiation skills. I refused to move and my husband was later able to speak with the manager.
The hotel is a reasonable value, but is starting to look a little dated and needs new mattresses. In the past, I overlooked these things as there are few choices in Waverly. However, management seems to lack sensitivity. I'll not be back. It will also make me rethink staying at the Choice Hotels in general.