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“Covenient, but needs a remodel” 3 of 5 stars
Review of Super 8 Waterloo

Super 8 Waterloo
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Super 8 Waterloo
2.0 of 5 Motel   |   1825 La Porte Road, Waterloo, IA 50702   |  
Hotel amenities
Ranked #11 of 16 Hotels in Waterloo
Cherokee, Iowa
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
Reviews in 20 cities Reviews in 20 cities
59 helpful votes 59 helpful votes
“Covenient, but needs a remodel”
3 of 5 stars Reviewed December 16, 2010

We stayed here on our way to Iowa City Hospital. It's location is great, right near the interstates. The rooms were old and funiture had rips in them, kind of reminded me of an airport motel. It was single digit weather that evening and the air was leaking in so bad on the sides of the heating unit, that I had to take whatever papers I could find to block it.

  • Stayed December 2010, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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84 reviews from our community

Traveler rating
    12
    31
    21
    9
    11
See reviews for
39
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Italian first
  • Any
English first
US
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 14, 2009

This hotel was extremely shabby. The night clerk was rude. Although we requested to have a non-smoking room and confirmed it in person before going up, we got a smoking room which REEKED of smoke. The room was dirty. My toddler found old food crumbs on the floor and bigger pieces of "garbage". The bathroom was not clean. The shower curtain was torn so part of it was not even hanging properly to close. The clerk claimed there were no more rooms available so we spent a very uncomfortable night in a reeking room.

In the morning, checking out took 20 minutes. The lobby has the "breakfast" area and the morning clerk was sitting there while we waited to check out. Several times she looked in our direction but did not come up to check us out until she was done taking her break.

I wrote a letter to complain about the service and received a poorly written apology.

  • Stayed October 2008, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TharaldsonCorporate, Hotel Management Company at Super 8 Waterloo, responded to this review, September 11, 2009
I would like to thank you for the feedback on our hotel. We value all feedback from our guests and utilize it to evaluate what we are doing right and what can be done to improve each stay for all our guests. We are always open to suggestions as we continuously look for ways to improve our guests’ experiences at our hotel. We desire to address any situation immediately in hopes that you will look to us again in the future when booking a room in Waterloo.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Michigan
Senior Contributor
35 reviews 35 reviews
20 hotel reviews
Reviews in 26 cities Reviews in 26 cities
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed June 13, 2008

Stayed one night. Very typical Super 8. Thin walls/ceilings. Tiny breakfast area. No lobby PC. Located next to shopping district. Taco Bell shares parking lot, many other dining/shopping options nearby. No major issues.

  • Liked — Cost
  • Disliked — Lack of ameneties
  • Stayed May 2008, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
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des moines
1 review
2 of 5 stars Reviewed December 16, 2007

ruby in des moines,ia. stayed at this hotel, because normally super 8 is a nice place, this was a let down, the chair in the room was tore up and had food under the cushion, the staff was helpful on directions, the key card didn't always work, they need to replace the furniture in the room, for the money it's not worth it. they also need to put microwaves in all rooms.

  • Stayed December 2007, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Super 8 Waterloo

Address: 1825 La Porte Road, Waterloo, IA 50702
Location: United States > Iowa > Waterloo
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #11 of 16 Hotels in Waterloo
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Waterloo 2*
Number of rooms: 62
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Also Known As:
Super Eight Waterloo
Waterloo Super Eight
Waterloo Super 8

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