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“In town on business” 5 of 5 stars
Review of Motel 6 Waterloo

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Motel 6 Waterloo
2343 Logan Avenue, Waterloo, IA 50703 (Formerly Park Inn)   |  
Hotel amenities
Ranked #7 of 16 Hotels in Waterloo
Lone Tree, Iowa
1 review
“In town on business”
5 of 5 stars Reviewed 1 week ago

This place is great always very clean and the front desk is very friendly. Jennifer always does her best to get the room that I want. I have been staying here for years and will continue to do so! Great value at a great price they always leave the light on!

Room Tip: Great rooms at a great price
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  • Stayed May 2015, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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41 reviews from our community

Traveler rating
    18
    9
    5
    3
    6
See reviews for
8
9
3
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed April 19, 2015

I will admit that I was shopping for a good deal in order to save a few dollars, while attending a conference in the area. I will never make the same mistake again. Hopefully those of you fortunate to read this review will learn from my experience. In order of basic importance when choosing a hotel (1-5 rating):

Cleanliness -- 4 -- The room was adequately clean.
Bed -- 2 -- the comforter and blanket were 20 years old with gaping holes and multiple cigarette burns. I stripped down the bed and looked for bed bugs (which can run rampant in cheap hotels), fortunately there were none. I then took the comforter and blanket to the front desk clerk and requested new ones -- she said that they "are getting all new bedding, (and that) all the king comforters have cigarette burns" = UNACCEPTABLE. The sheets were clean. The pillows were as thick and comfortable as a rolled up kleenex.
Shower -- 3 -- hot and piercing, no ability to control the power flow. Like a minigun, scouring the overpowering cigarette smell coming through the walls?
Towels -- 2 -- The towels should have been replaced 1,000 washes ago. It was like drying off with sandpaper. No joke. The unintended exfoliation was unwelcome.
Furniture -- 3 -- Some updates, clean, adequate. Spartan.
Television -- 3 -- Cheap Insignia brand, poor resolution. Basic and adequate.
Pool/Spa -- 2 -- Hot tub was closed (quarantined off is a better word)
Staff -- 3 -- Somewhat friendly, not very engaging. Adequate.
Extras -- 1 -- No minimal breakfast. Only cheap, cheap coffee, that burns your throat and tastes bitter and overly acidic. No free shampoo, only 2 small bars of soap provided. When I asked for shampoo, it was suggested that I "drive down the road to the Dollar General".

Overall I rate this Hotel as a "2". Avoid this unless your budget is seriously compromised. Consider sleeping in your car. It would have been less smoky, and without cigarette burns for sure.

My colleagues at the event had nothing but GOOD things to say about their hotel stays at: Holiday Inn Express, and Comfort Suites? Anyhow, if there is a next time, I will shell out the extra cash for better, smoke and cigarette burn free accommodations with a modicum of breakfast.

Room Tip: Avoid this hotel. Spend a little extra and stay somewhere else.
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  • Stayed April 2015, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
6Team, Brand Experience Team member at Motel 6 Waterloo, responded to this review, April 24, 2015
Josh,
Thank you for taking the time to share your review. We are committed to delivering a clean, comfortable room and are sorry for any failure in delivering on the commitment during your recent stay. We apologize for any misunderstanding that may have occurred during your recent stay. We strive to provide a comfortable night's rest, and are disappointed your stay was unsatisfactory due to the noise concerns you describe. We do accommodate our smoking guests with assigned smoking rooms and are sorry you experienced dissatisfaction as a result of this policy. Please know that the conditions you describe are atypical to Motel 6 standards for quality and we apologize for the inconveniences you describe. We invite you to contact our Guest Relations department at 1-855-787-9864 to record the details of your visit to help us provide a better guest experience in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ankeny, Iowa
1 review
4 of 5 stars Reviewed April 3, 2015

Nice property! Room was very clean. Loved the Motel 6 themed bedspread! Only problem we had was recliner in our room didn't work well. Always love a fresh cup of coffee in the morning at Motel 6! Will stay here again!

  • Stayed April 2015, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed March 25, 2015

Very excellent service. Very clean and comfortable. Friendly polite and helpful staff. Special thanks and appreciation for front desk staff Joel. He gave me good directions to places i needed to go and this motel has the feel of more expensive hotels at a more affordable price. Nice pool & hot tub and i love the newly remodeled rooms. Thanks again guys @ motel six waterloo on logan ave.

Stayed March 2015, traveled on business
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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 22, 2015

The hot tub was broke, stains on the sheets, cigarette holes in the blankets and the hall reaked of cigarettes. Stains on the carpet. I will not be going back to a motel 6. No morning continental breakfast. The counter person was outstanding.

Stayed March 2015, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 20, 2015

The hotel does an excellent job in all respects. I could not ask for more better service. Everyone is always willing to help. The manager is very helpful it's very pet friendly all the workers are very friendly and helpful is a clean pool in clean room free WiFi

Stayed February 2015, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 11, 2015

Pros:Pleasent surprise rooms are updated service was great and our needs were met with smiles def. Stay again. Staff was excellent .cons: Hot tub wasn't working, and no breakfast . For a motel six this property is unorthodox and more of a real hotel feel .

  • Stayed January 2015
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Motel 6 Waterloo

Address: 2343 Logan Avenue, Waterloo, IA 50703 (Formerly Park Inn)
Location: United States > Iowa > Waterloo
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 16 Hotels in Waterloo
Price Range (Based on Average Rates): $
Number of rooms: 50
Official Description (provided by the hotel):
Motel 6 Waterloo is located within 5 miles of Young Arena & McElroy Auditorium. Within 10 miles of Lost Island Waterpark & Isle Casino. Our amenities include indoor heated pool & hot tub, Free Wi-Fi, and a coin laundry facility. ... more   less 
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