I understand that on a holiday it can be a really bad day for workers. I know--I worked food service on holidays in the past. But for a place that charges as much as it does--I want my money's worth. It took ten minutes for a waitress to get to us--they honestly weren't busy at the time. She forgot to ask for our order and ran off before we could place it. Ten minutes later she is back. She was at least polite. Our sushi fell apart and the ingredients looked --- old. The fish was chewy, the rice was kinda hard, and the cucumber was slimy.
I ordered the beef yakisoba since at the time we decided not to get the grilled food. This looked worse than something you could get from an entree at the mall. All the veggies were brown, they spiced it WAY too much with nutmeg and it was all I could taste--which is probably to hide the fact the food is outdated. Water leaked at the bottom of my dish.
And to top it all off--after two days I checked my card statement. Without my acknowledgment, the waitress gave herself another $5 tip. I always tip well in cash-- $8 for a $30 meal is a pretty good tip. I've worked in food service and I always tip waitresses well.
For good service-- Go to Ohana, Waterfront, or Zen. Waterfront still has the #1 sushi in my book. And you can't beat Ohana's for the show aspect of the food.
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