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“Thanksgiving 2013” 5 of 5 stars
Review of Microtel Inn & Suites by Wyndham Urbandale/Des Moines

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Microtel Inn & Suites by Wyndham Urbandale/Des Moines
2.5 of 5 Hotel   |   8711 Plum Drive, Urbandale, IA 50322   |  
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Ranked #4 of 11 Hotels in Urbandale
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267 reviews from our community

Traveler rating
    86
    99
    48
    21
    13
See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Swedish first
  • Any
English first
Des Moines
1 review
3 of 5 stars Reviewed October 7, 2013

when i called to book the room they booked and charged me for two rooms. Had to call and have one deleted. The next morning i was rushed to check out. Have never ever been called and asked to check out What the heck. I might of wanted another night, but that didnt get to happen.

  • Stayed September 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Microtel Inn & Suites by Wyndham

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DebraS-GM, General Manager at Microtel Inn & Suites by Wyndham Urbandale/Des Moines, responded to this review, October 15, 2013
Apologies that when you booked with the reservation service that your room got duplicated. I am glad we were able to accommodate you to cancel the extra room. My clerks are trained to call and remind guests that it is check out time especially when we have a full or nearly full house. This is a courtesy to our guests so that they DON'T get charged for late check out. You were called at 20 minutes past check out time. Again, apologies that you were disturbed. Try us again when you come to the Urbandale/Des Moines area!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Microtel Inn & Suites by Wyndham Urbandale/Des Moines

Address: 8711 Plum Drive, Urbandale, IA 50322
Phone Number:
Location: United States > Iowa > Urbandale
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #4 of 11 Hotels in Urbandale
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Microtel Inn & Suites by Wyndham Urbandale/Des Moines 2.5*
Number of rooms: 76
Reservation Options:
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Also Known As:
Microtel Inn And Suites Urbandale Hotel Urbandale
Microtel Urbandale
Urbandale Microtel

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