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“Clean room, great mattress.” 5 of 5 stars
Review of Microtel Inn & Suites by Wyndham Urbandale/Des Moines

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Microtel Inn & Suites by Wyndham Urbandale/Des Moines
2.5 of 5 Hotel   |   8711 Plum Drive, Urbandale, IA 50322   |  
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Ranked #3 of 11 hotels in Urbandale
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214 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
KANSAS CITY
1 review
5 of 5 stars Reviewed November 13, 2012

This was our second stay at the Microtel and we were just as pleased the second time as the first. Our rooms were ready on time and with no problems. This is not a luxury hotel, but the price is great and the hotel is new and clean and comfortable. The staff was very helpful and seemed to be pleased to assist with anything they could. They were just starting to decorate for the holidays when we stayed there and the lobby looked very inviting.
The only drawback was the corridor had a smoke smell, but it was not present in any room and it was not a problem for our stay. Also the TV channels were limited but it is Des Moines and I was there for the TV selection.
We had breakfast and it was as descibed as a continetal breakfast. There were many guests at the same time, but they had opened up one of the conference rooms for overflow and the breakfast items were always filled and ready.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Microtel Inn & Suites by Wyndham

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DebraS-GM, General Manager at Microtel Inn & Suites by Wyndham Urbandale/Des Moines, responded to this review, November 14, 2012
Thank you for your very nice comments on our property. I do agree about the smoke smell but have good news for you. We will be completely smoke free by the end of 2013!! We think that this will accomodate more people. Smokers will still be allowed to smoke outside. We hope to see you on your next visit to our area!!! HAPPY HOLIDAYS
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Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed November 12, 2012

Nice place, friendly staff, would stay here again. Need to update TV's to more modern flat screen models but current ones work well. Overall I was very satisfied.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Microtel Inn & Suites by Wyndham

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DebraS-GM, General Manager at Microtel Inn & Suites by Wyndham Urbandale/Des Moines, responded to this review, November 14, 2012
Thank you so much for taking the time to voice your opinion. This is very appreciated to keep our property at the top level. Just an FYI, we are currently in the process of replacing the televisions. Soon, we will have flat screens in all of our rooms.
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Additional Information about Microtel Inn & Suites by Wyndham Urbandale/Des Moines

Address: 8711 Plum Drive, Urbandale, IA 50322
Phone Number:
Location: United States > Iowa > Urbandale
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #3 of 11 hotels in Urbandale
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Microtel Inn & Suites by Wyndham Urbandale/Des Moines 2.5*
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Also Known As:
Microtel Inn And Suites Urbandale Hotel Urbandale
Microtel Urbandale
Urbandale Microtel

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