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“I'll book elsewhere next time” 2 of 5 stars
Review of Holiday Inn Express and Suites: Sioux City-Southern Hills

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Holiday Inn Express and Suites: Sioux City-Southern Hills
2.5 of 5 Hotel   |   4723 Southern Hills Drive, Sioux City, IA 51106 (Formerly Hampton Inn & Suites Sioux City-South)   |  
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Ranked #3 of 17 hotels in Sioux City
Eureka Springs, Arkansas
1 review
“I'll book elsewhere next time”
2 of 5 stars Reviewed October 3, 2012

Stayed here on a Saturday night and there must have been a wedding party the same evening - because between the loud room next to us and above us; and the kids running the halls - sleep was impossible. We called the front desk and the girl said she would take care of the noise problem, but after an hour we resorted to the fact that she wasn't able to handle the issue. For the price, I expect to have better service and more respectable guests around me.

  • Stayed September 2012, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express and Suites: Sioux City-Southern Hills, responded to this review, November 5, 2012
Dear Mark B,

Thank you for sharing your feedback regarding your stay with us. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am really sorry that the noise kept you awake during your stay. We want our guests to have the best sleep possible when away from home and are very sorry that you didn't experience that with us. Rest assured I have taken note of your comment and will use this to monitor and improve the quality and services we offer to our guests.

Thank you again for the review and we hope that you would give us another chance to make your stay as best as it can be.

Sincerely,

Krysllin G.
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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66 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Madison, Wisconsin, United States
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 25, 2012 via mobile

I had to come to Sioux City for business and checked with Trip Advisor on places to stay. I am pretty fussy and demanding when it comes to my hotels. I spend nearly 150 nights per year in hotels.

Upon my arrival I was met by two very pleasant young ladies working behind the front desk. I was checked in promptly and seamlessly

My room was spotless, the bed so comfortable that I actually overslept. They have ac outlets on top of the desk. The desk has an ergonomic chair and plenty of room to lay out spreadsheets

I hated to leave, but all good things come to an end

The breakfast was warm and plentiful. I loved the manager chit chat with all of us in the morning

The only improvement this hotel could make that I can see is to get the electrical outlets located above the nightstands for those of us that travel with a CPAP machine

This is definitely my first choice when coming back to Sioux City!

Stayed September 2012, traveled on business
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Zebulon, North Carolina
Top Contributor
53 reviews 53 reviews
24 hotel reviews
Reviews in 34 cities Reviews in 34 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed September 10, 2012

After a day driving through terrible cross winds from North Dakota, we needed a relaxing room for the night. We had made a reservation at the Hampton Inn South for two days later, but that hotel no longer exists, we learned -- it is now the Holiday Inn Express! The staff here was wonderful in helping us get hotel plans straightened out, so we decided to stay here since there was a vacancy. Our room was so spacious that we were able to settle in and relax, find a good meal, and then rest some more. Everything we saw about the hotel was first-rate. We could not have been more pleased.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 29, 2012 via mobile

We stayed here for a weekend with other extended family for my mother's memorial service. Rooms were clean, staff was extremely friendly and helpful, even when we took over the whole lobby for our dinner which was catered in. The breakfast was one of the best we've ever had at a hotel. My grandkids loved the pancake maker. I would highly recommend this hotel and will definately stay here again.

Stayed July 2012, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kirkwood, MO
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed July 28, 2012 via mobile

I am here right now and this is a very lovely hotel. It is in a perfect location, and typical of Iowa, my room overlooks
A windmill and barn....love it. Situated near lots of amenities across from Southern Hills mall. Rooms are immaculate,
Modern, large and comfortable. This is my new favorite hotel in Sioux city. Side note....the pancake maker is awesome.

Stayed July 2012, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramona, California
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 14, 2012

My family and I were on our summer vacation, seeing some relitives of my father - in - law in sioux city. We checked into this hotel and planned on being here for 5 days. It was a incrediable stay. Rooms were clean and wonderfull, The pool was warm and very well maintaned. Staff was wonderfull and very attentive to you. Breakfast in the morning was by far the best you will find with a wide range of choices. Hotel was right off the interstate but you did not hear the sounds of traffic. Got to catch a couple baseball games right near the hotel.
My family (wife and 2 kids) will not stay at any other hotel. We are very spoiled with the great service we get at Holiday Inn Express.

Room Tip: Any room is good.
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  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Road Warrior
Top Contributor
134 reviews 134 reviews
134 hotel reviews
Reviews in 102 cities Reviews in 102 cities
102 helpful votes 102 helpful votes
3 of 5 stars Reviewed June 26, 2012

Booked one night here just passing though town and thought it was OK. At first pulling up to the hotel the exterior looks very nice and it's a fairly large hotel with plenty of parking spaces. Location is good, while not an easy right on/off the Interstate it is still close enough to it and in a nice area.

Check-in went well though I was not given an automatic Priority Club Platinum member room upgrade despite the hotel only having less the 20 cars total in the parking lot. I was offered a snack bag with bottled water for being a Platinum member but in reality they should not ask you if you want that, they should just give it to you like 99.9% of all IHG hotels do. Honestly I got the impression that they really don't care one way or the other about Priority Club members.

My king bed room was rather small-ish but pretty comfortable. I did not have a microwave or fridge so I had to go down to the breakfast area to use that microwave. Cleanliness was OK though I think they stuck me in a pet room as my room had dog hair in it. Room also had a desk with 2 comfortable chairs to sit at, a comfortable bed and flat screen tv. The bathroom just had a shower only, no tub, however, the shower stall was skinny and not much room to maneuver in their for a larger person.

A couple things I would have liked to have seen would be sheer curtains for the windows, ones that let light in but give you some privacy also would be nice if they fixed the rattling AC units, we could not even run our AC at night because it was so loud.

Wireless Internet worked well and had average speeds of about 2 Mpbs download, which is decent but nothing special, only about average for most hotels.

Overall it was an ok stay, nothing more, I'd probably give this hotel 3.5 stars at best. I've stayed in better hotels and I've stayed in worse.

  • Stayed June 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Express and Suites: Sioux City-Southern Hills

Address: 4723 Southern Hills Drive, Sioux City, IA 51106 (Formerly Hampton Inn & Suites Sioux City-South)
Phone Number:
Location: United States > Iowa > Sioux City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Sioux City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express and Suites: Sioux City-Southern Hills 2.5*
Official Description (provided by the hotel):
Welcome to Sioux City’s newest Holiday Inn Express & Suites. The hotel is conveniently accessible off Hwy 20/Hwy 75 near I-29 and close to numerous restaurants including Applebees, Outback Steakhouse, Olive Garden, and Texas Roadhouse. The hotel is equipped with an indoor heated pool and spa, fitness area, business center, guest laundry, Suite Shop and a meeting room for up to 30 people. ... more   less 
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Also Known As:
Hampton Inn & Suites Sioux City-South Hotel Sioux City
Hampton Inn And Suites Sioux City-South
Hampton Inn Sioux City
Sioux City Hampton Inn

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