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“Hotel” 4 of 5 stars
Review of Holiday Inn Sioux City

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Holiday Inn Sioux City
3.0 of 5 Hotel   |   701 Gordon Drive, Sioux City, IA 51101   |  
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Ranked #9 of 17 hotels in Sioux City
Sioux Falls, South Dakota
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
Reviews in 19 cities Reviews in 19 cities
31 helpful votes 31 helpful votes
“Hotel”
4 of 5 stars Reviewed November 5, 2012

We stayed here due to the close proximity to the Tyson Event Center. The hotel was busy but otherwise fine. The rooms were clean and the bed was comfortable. The ice was frozen. I guess it met all my expectations

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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51 people have reviewed this hotel

Traveler rating
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    5
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Chicago, Illinois
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed October 17, 2012

Good morning Mr. Reingold Al Reingold
(Director, Brand Management
Holiday Inn Family of Brands),

I did in fact stay at the Sioux City, IA downtown Holiday Inn October 10th – 12th, 2012, along with my guest consultant. That trip was my second business visit to Sioux City and my second stay at this hotel...
Thursday afternoon, October 11th at around 4:15 p.m., my business consultant and I were sitting at a table in the empty dining room debriefing (from our asset mapping meeting with a cross section of Sioux City leadership), over a couple of bags of chips, a bottle of water, and a sprite--before we went to our next meeting at 5:30 p.m. This hotel doesn’t really have comfortable sitting areas for guests to sit and chat; a man walked up and confronted the two of us—I’m not sure who he was as he never introduced himself. The following exchange took place:
--The unidentified Man said: “You Are Illegal”. This was said in a rather loud, abrupt, and confrontational voice. My first reaction was visceral in that I thought he was profiling the two of us as either undocumented Latino people, or, he had profile us as two African American males up to something;
--I said: “you’re kidding right, we’re guests at this hotel”;
--He said: “No I’m Not Kidding, Would McDonalds Let You Bring Food In Their Restaurant? Still in a rather loud and confrontational voice;
--I said: “I never thought about it or tried”;
--The Man asks: “Who Are You, Are You Guests”;
--I said: “we are guests here, we identified ourselves as guests a few moments ago;
--The Man said: “Well You Need To Get Out Of Here With That Food”;
--I said: “I don’t like the way we’re being treated as guests of this hotel”;
--The Man: didn’t say anything else, he simply turned and walked away.

Humiliated was how I felt. I was humiliated in front of the consultant that I hired to accompany me on my business visit to Sioux City, and humiliated that others milling around the dining room/lobby area had heard how we were dealt with. I have not felt humiliated like this since I left Mississippi years ago e.g. talked down too, related to in a condescending and verbally aggressive manner. It was very difficult to transition to our second meeting that evening having been treated like that. And it was very uncomfortable to return to that hotel later that evening--feeling unwelcomed and not sure if that Man might return and confront us again or even kick us out.
I travel all over the US twice per month on average and I have many choices of hotels at which to stay; the Sioux City downtown Holiday Inn was recommended by a local community business leader. As I continue to work with Sioux City’s leadership over the next 2-3 years, it will be very difficult to recommend future consultants and colleagues to book a stay at this facility....

Humiliated

Stayed October 2012, traveled on business
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Top Contributor
56 reviews 56 reviews
37 hotel reviews
Reviews in 28 cities Reviews in 28 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed October 14, 2012

The nicest parts of this hotel are the flat screen TVs, new carpet in the hallways and the signage outside. Aside from that everything else is old. Especially the heating and air-conditioning units within the room. A king room feels incredibly cramped. Great location and great service though.

  • Stayed October 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Goldsboro, North Carolina
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed September 15, 2012

I stayed here again (actually a 4th time overall) and thought I owed the place a "re-review" due to the hopitality the staff has shown on later visits. I came in late on a flight and was picked up at the airport by the nicest shuttle driver ever. She called and had the restaurant stay open so I could get a meal. The crew in the restaurant brought me a great meal even after hours and the day was great. There could not be a better overall staff. This group is totally different from an earlier visit and I applaud the teamwork shown!!!! Congrats!

Room Tip: Wi-Fi is not the greatest on the 5th floor so get a lower floor if you need to do work.
See more room tips
  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iowa
Top Contributor
201 reviews 201 reviews
69 hotel reviews
Reviews in 93 cities Reviews in 93 cities
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed August 30, 2012

This hotel isn't in a scary area of town but there is the constant presence of homeless around this property. The rooms are nicely appointed with flat screens and the usual brand beds and bedding. The restaurant is average but there is a Chili's just across the parking lot if you are in the need of a appetizer and drinks on arrival. I stay here every time I am in town because it is a great value next to the other hotels in its class.

  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Wales
Senior Contributor
43 reviews 43 reviews
32 hotel reviews
Reviews in 25 cities Reviews in 25 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed August 29, 2012

Stayed for 1 night as a stop over so arrived around 7pm. Rooms were basic as expected; 2 dble beds, small bathroom, TV. Room was clean and bed was comfy. Eateries around hotel i.e. Burger King and also a Walgreens. Ate breakfast in the hotel but just had cereal so cannot comment. Looked organised and staff were friendly. All in all a good stopover.

  • Stayed August 2012, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Traverse City, Michigan
Top Contributor
259 reviews 259 reviews
44 hotel reviews
Reviews in 91 cities Reviews in 91 cities
120 helpful votes 120 helpful votes
2 of 5 stars Reviewed August 1, 2012

Ok, the good things: the bed was comfortable, the room was quiet and it's easy to find. We got a free drink for being a Holiday Inn club member. So what's not to like?

Well, first off the TV did not work--that, fortunately, was not a big deal to us since we didn't arrive 'til late at night and were leaving early the next morning. The hair dryer did not work. The free drink was met with a disinterested bartender who did little to make us feel welcome or engage us in conversation. Despite the fact that she had little, if anything to do. The room came with a cramped shower stall, not a full tub.

So, there is little to recommend this place other than it was quick and easy to check in and get to bed. Those looking for nicer amenities (and that wouldn't take much) are advised to go elsewhere.

Room Tip: Be aware that the elevators are located off a zig-zag hallway...so if you're dragging in large p...
See more room tips
  • Stayed July 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Sioux City, responded to this review, August 26, 2012
Dear MongoSchwartz,

Thank you for being a Priority Club member and for leaving us a feedback. I am pleased you liked your room accommodation. I am sorry that the television and hair dyer did not work. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. Please accept my apologies for falling short of your expectations. I appreciate your feedback as this is our best resource for improving guest services.

Sincerely,

Lera M
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Sioux City

Address: 701 Gordon Drive, Sioux City, IA 51101
Phone Number:
Location: United States > Iowa > Sioux City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #9 of 17 hotels in Sioux City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Sioux City 3*
Official Description (provided by the hotel):
Welcome to the Holiday Inn Downtown, Sioux City, Ia. A centrally located hotel in the heart of downtown Sioux City's Entertainment, Medical, Cultural, Business, Financial and Government District as well as Sioux City Convention Center and Tyson Event Center. The hotel is within steps of Sioux City's prominent area tourist attractions, theatres, clubs, casino, and restaurants. Conveniently located next to I-29 at exit 147B and Highway 20. The Holiday Inn Sioux City is a full service hotel offering Free High Speed Wireless Internet. You can swim in our Indoor Pool and exercise in our Fitness Center. Our lounge has daily drink specials. Dine in or order room service from Charlie's Restaurant where Kids Eat Free. Our executive board room four meeting rooms and catering service make the Holiday Inn Sioux City a perfect place to have your business meetings. We also can accommodate receptions, reunions, rehearsal dinners, holiday parties or banquets. Businesses located near the hotel: Mercy Medical Center, St Lukes Hospital, June Nylen Cancer Center, Morningside College, Briar Cliff University,Western Iowa Tech Community College, Cargil, Tyson Foods, Terra Industries, MidAmerican Energy. Leisure located near the hotel: Argosy Casino, Historic 4th St., Orpheum Theater, Lewis & Clark Interpretive Center, Promenade Cinema. Let our staff show you why the Holiday Inn Downtown is a Great Hotel Guests Love. ... more   less 
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Also Known As:
Holiday Inn Sioux City Hotel Sioux City
Sioux City Holiday Inn

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