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“OK - Just shy of being good.” 3 of 5 stars
Review of Hilton Garden Inn Sioux City Riverfront

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Hilton Garden Inn Sioux City Riverfront
3.0 of 5 Hotel   |   1132 LARSON PARK ROAD, Sioux City, IA 51103   |  
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Ranked #2 of 18 Hotels in Sioux City
Certificate of Excellence 2014
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
Reviews in 23 cities Reviews in 23 cities
7 helpful votes 7 helpful votes
“OK - Just shy of being good.”
3 of 5 stars Reviewed November 24, 2012

Keep this in context - Thanksgiving weekend. Morning breakfast needed about 2 more people. Not sure how they're corporate model is suppose to work since I just started using this chain exclusively, but at this location, you have to sit down and a wait staff takes an order. Clearly overwhelmed. Long wait for service. An "overwhelmed" attitude. Food was good. Elsewhere, asked for pack n play. Said they would provide. Got a vintage crib with loose sheets. They need to keep up with safety research. Got the riverview room. Not worth the upgrade as the river view is not exceptional. WiFi is terribly slow. (For this reason alone I will consider another hotel next time in town.) Come on Hilton. I expect much more. Otherwise, courteous staff and typical amenities for the chain. Hope this review helps others decide.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGISiouxCityIA, General Manager at Hilton Garden Inn Sioux City Riverfront, responded to this review, December 10, 2012
Dear Engigeek,

Thank you so much for your feedback and we're glad our staff provided excellent customer service. We apologize for the breakfast and amenities issues you experienced during your stay. We look for reviews such as these to provide a better guest experience. Thank you again.

Happy Holidays!

Amanda Snoozy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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302 reviews from our community

Traveler rating
    185
    92
    16
    7
    2
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • German first
  • Any
English first
Louisville, Kentucky
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 14, 2012

Stayed here two nights on business trip. Suite facing Missouri River (which is surprisingly close to the hotel), $175/night. Quiet and comfortable. Only negatives were (1) TV in den area didn't work properly and (2) door to master bath closed automatically and no way to make it stay open. Fitness center has modern treadmills, ellipticals, and recumbent cycle with individual tv monitors with earphone jacks. Only other equipment were a large ball, multiple medicine balls, and a full dumb bell set. Also an indoor pool and hot tub which I did not use.
Restaurant called "Bev's by the River" is on same property, located on opposite side of small convention center. I heard from a local resident that it is as good as any restaurant located in Sioux City, and I have no reason to doubt that. Decent selection of steaks and seafood, below average wine list. About the most you could reasonably hope for in a town this size.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGISiouxCityIA, General Manager at Hilton Garden Inn Sioux City Riverfront, responded to this review, December 10, 2012
Dear Scott D,

Thank you for reviewing the Hilton Garden Inn Sioux City. We are so pleased you chose to stay with us while in Sioux City on business.

We hope you will stay with us again in the future.

Happy Holidays!

Amanda Snoozy
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Millstadt
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 5, 2012

We stayed there one night and ate at the on-site restaurant which was excellent and reasonably priced. We had a table on the patio which faced the river. The room was clean and decor nice. We ate at the breakfast bar the next morning which was very good. They had free wifi. Would definitely stay there again.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGISiouxCityIA, General Manager at Hilton Garden Inn Sioux City Riverfront, responded to this review, December 10, 2012
Dear wuertz,

Thank you for a great review of the Hilton Garden Inn! We appreciate you staying with us and we hope to see you again soon!

Happy Holidays!

Amanda Snoozy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tucson, Arizona, United States
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 5, 2012

The hotel is in a great location, right off the interstate and next to the river. Easy access to the bike/jogging path and the Lewis and Clark interpretive center. Very friendly staff and clean rooms. Can't really go wrong with this hotel. Would definitely stay here again.

  • Stayed November 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGISiouxCityIA, General Manager at Hilton Garden Inn Sioux City Riverfront, responded to this review, December 10, 2012
Dear Connie R,

Thank you for a great review of the Hilton Garden Inn!

We hope you stay with us again in the future!

Happy Holidays!

Amanda Snoozy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
British Columbia, Canada
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 28, 2012

Stayed 2 nights at this hotel which was very clean and very nicely decorated. Free wifi, 24hr fitness centre and friendly staff made our stay very enjoyable. The breakfast cafe in the lobby was great with a large variety of healthy choices including: omletes (egg white by request), oatmeal and fresh fruit.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGISiouxCityIA, General Manager at Hilton Garden Inn Sioux City Riverfront, responded to this review, December 10, 2012
Dear Chvin,

Thank you for a great review of the Hilton Garden Inn!

We appreciate you staying with us and hope you will visit us again soon!

Happy Holidays!

Amanda Snoozy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Senior Contributor
33 reviews 33 reviews
19 hotel reviews
Reviews in 25 cities Reviews in 25 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 17, 2012

This place is a bit out of town but makes the most of its river front position. We arrived late just before closing time and were in need of some sustenance, it would have been easy for the staff to have said that we were too late but they kept the kitchen open for us. We weren't expecting much food wise we were just happy to be fed then off to bed, but the meals were of a high standard and the staff were very pleasant which must have been at what was a long day for them. This alone would get me back here.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bath, United Kingdom
Top Contributor
180 reviews 180 reviews
36 hotel reviews
Reviews in 61 cities Reviews in 61 cities
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed October 8, 2012

We stayed two nights at the hotel and enjoyed our stay. Reception was very welcoming, our room, as requested, was on the top floor, facing the river and spacious, well equipped and with both free wifi and ethernet broadband with reasonable speed. The location by the Mississippi was pleasant - and this seemed to be the only hotel in Sioux City to take advantage of the river. From the hotel we could walk along the river to the Lewis & Clark centre. But in truth, Sioux City has turned it's back on the river, which is mainly bordered by freeways and roadworks, sadly. We could also walk to the downtown but navigating the roadworks made driving a better option. As a result we were grateful for the onsite restaurant, Bev's, where we ate dinner both evenings and enjoyed it.

Room Tip: River-facing rooms are the pleasantest and parking at the back of the hotel is very convenient.
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGISiouxCityIA, General Manager at Hilton Garden Inn Sioux City Riverfront, responded to this review, October 10, 2012
Dear BarrieLV,

Thank you for taking the time to tell other travelers about the Hilton Garden Inn Sioux City Riverfront! We appreciate the great review you had for our property. I am pleased to hear that your stay with us was a pleasant one!

I hope you enjoyed your visit to Sioux City, and we hope to serve you as our guest again in the future!

Warm Regards,

Amanda Snoozy
General Manager
HGI Sioux City, Iowa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Sioux City Riverfront

Address: 1132 LARSON PARK ROAD, Sioux City, IA 51103
Phone Number:
Location: United States > Iowa > Sioux City
Amenities:
Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#1 Business Hotel in Sioux City
#2 Family Hotel in Sioux City
#2 Romantic Hotel in Sioux City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Sioux City Riverfront 3*
Number of rooms: 123
Reservation Options:
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Also Known As:
Hilton Garden Inn Sioux City Riverfront Hotel Sioux City

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