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“Very Comfortable Hotel” 4 of 5 stars
Review of Holiday Inn Buenos Aires Ezeiza Airport

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Holiday Inn Buenos Aires Ezeiza Airport
3.5 of 5 Hotel   |   Martin Miguel de Guemes 4718, Ciudad Evita 1778, Argentina   |  
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Ranked #1 of 1 Hotels in Ciudad Evita
Certificate of Excellence 2014
Santa Maria, Brasil
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“Very Comfortable Hotel”
4 of 5 stars Reviewed September 28, 2013

I've been in this hotel two times, always with my wife. The rooms are spacious, clean and very quiet. Cozy indeed, as I read in another review.
The breakfast is good, in the nice restaurant.
The restaurant itself is quite ok, but in our second time there we weren't allowed to sign the bill or even to split the bill with the two other friends. It's not a major inconvenience, but they could make it easier for the guests.
As a "near Ezeiza hotel" choice, WAY better than Plaza Central Canning, in every single sense, despite being in a fairly isolated location.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dario B, Director de Relaciones con Clientes at Holiday Inn Buenos Aires Ezeiza Airport, responded to this review, October 26, 2013
Dear PatricioOC,

Thank you very much for your feedback on your stay at the Holiday Inn Ezeiza Airport. We are glad to hear that your stay was overall a good experience. The restaurant El Mangrullo is an independent restaurant, that is the reason why we can't allow our guest to charge their restaurant charges to their hotel account. We hope you keep choosing the Holiday inn Ezeiza Airport as your hotel of choice here in Buenos Aires.

Best Regards
Dario Barsellini
GSM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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338 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
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English first
Porto Alegre, RS
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 23, 2013

Stayed one night. Rooms are clean, cozy, and, quiet. Nice restaurant, with good red wines and steaks and a nice lobby bar. Good breakfast. Swimming pool and spa with an extra charge. IMO fair price. They also offer a free shuttle. Can't say about the neighborhood.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dario B, Director de Relaciones con Clientes at Holiday Inn Buenos Aires Ezeiza Airport, responded to this review, October 26, 2013
Dear marceloschenk,

Thank your for your positive comment on behalf of the Hotel Holiday Inn Ezeiza Airport. It is great to hear that you were able to visit the Coral Spa. The rack rate (front desk rate) includes the Spa pool circuit. If you have another rate, all our hotel guest receive a %50 discount for the pool circuit on the Spa. Hope this was of some help. Thank your for choosing Holiday Inn Ezeiza Airport.

Best regards,
Dario Barsellini
GSM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stockholm, Sweden
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed September 17, 2013 via mobile

Its a typical airport hotel except no shuttle to the international airport after midnight (how do they figure?)!!!! The bar staff argues with you on your choices of wines. If you have the possibility to take another hotel, I advice you to do so.

  • Stayed September 2013
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dario B, Director de Relaciones con Clientes at Holiday Inn Buenos Aires Ezeiza Airport, responded to this review, September 18, 2013
Dear Axel F E,

First of all we would like to thank you for selecting Holiday Inn Buenos Aires Ezeiza Airport and for your comments. We appreciate your opinion about the service provided for the Bar staff and we let you know we are working to improve the service level of our staff. According your comment about the shuttle service to the international airport, we must inform you the hotel transportation service 24 hours, but the free service works untill midnight.

We are focus on our guests satisfaction and your words are very helpfull to improve our work.

Once again thank you very much waiting to have you soon again as our guest.

Cordially,

Dario Barsellini
GSM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tulsa, Oklahoma
Senior Contributor
41 reviews 41 reviews
12 hotel reviews
Reviews in 22 cities Reviews in 22 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed September 3, 2013

It has been 4 months and my work has me in Buenos Aires again.
A few changes have occurred. The restaurant adjoining the hotel is no longer allowing you to sign your bill to your room. They want you to pay prior to leaving each evening. Breakfast is still in the dining room and part of your nights lodging. The hotel will still get you a car or taxi to take you wherever you need to go. Leo is no longer affiliated with the hotel but the car services are still a good deal. I think my last review caused some problems because they had a new vehicle. Same drivers, nice guys They remembered me.

Not related to the hotel, if you need transport to the downtown airport or another location consider Tienda Leone`s car service. Might not be cheapest but i had great service and they`ll accept your card and give you a receipt. You can make the arraingements online.

Room Tip: Room opposite the highway.
See more room tips
  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dario B, Director de Relaciones con Clientes at Holiday Inn Buenos Aires Ezeiza Airport, responded to this review, September 18, 2013
Dear Viking_Cats

On behalf of Holiday Inn Buenos Aires Ezeiza Airport it is my pleasure to contact you.

I would like to thank you for selecting again our property during your stay in Buenos Aires and specially for your comments. We are focus on our guests satisfaction and your words make us feel happy and proud of our work and hotel. The restaurant has changed its procedures and thus can not sign to your room anymore. We really hope to be your host again soon.

Cordially,

Dario Barsellini
GSM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bucharest
Contributor
19 reviews 19 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed August 1, 2013

We chose this location because it was close to Ezeiza airport in Buenos Aires.

We traveled by motorcycle and it was safe the whole time we spent there.

Breakfast was very consistend and dinner delicious.

The rooms are clean and large enough and the staff was always there for advice or suport.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dario B, Director de Relaciones con Clientes at Holiday Inn Buenos Aires Ezeiza Airport, responded to this review, August 13, 2013
Dear d33a,

First of all we appreciate that you have chosen Holiday Inn Ezeiza Airport for your stay in Buenos Aires. We try to be a good option to stay and security is very important to us. In the same way, we try to offer a warm attention and your words makes us very happy.

Kind regards,

Dario Barsellini
GSM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Decatur, Georgia
Senior Contributor
38 reviews 38 reviews
34 hotel reviews
Reviews in 32 cities Reviews in 32 cities
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed July 30, 2013

In truth I'd rate this hotel somewhere between a 3 and a 4, but a little closer to a 4. My recent flight from Buenos Aires to Atlanta had mechanical problems that could not be fixed, so the airline put us up in this hotel for the night. It's probably one of the nicer HI's I've ever stayed in. Food was average, not great, but it was free so I had no complaints. Room and bathroom were huge and very clean; bed was comfy; TV had plenty of channels. My only disappointment was that there was no stopper for the bathtub drain. As a bubble bath girl, all I wanted at 2:30 AM was a soak in the tub before going to bed. I had to improvise a stopper of sorts to get the job done. Overall, a nice surprise and even nicer because Delta was paying!

  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dario B, Director de Relaciones con Clientes at Holiday Inn Buenos Aires Ezeiza Airport, responded to this review, August 15, 2013
Dear AtlantaDoll,

First of all, and on behalf of Holiday Inn Ezeiza Airport we appreciate your recent visit and the time taken to respond to our satisfaction survey. We apologize for the inconvenience in the bathtub and we invite the next visit to taste the Restaurant Mangrullo dishes, off from the menu paid from the airline, you will not repent.
Waiting to receive you again among our guests, we greet you cordially.

Dario Barsellini
GSM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maryland
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 29, 2013

The hotel was not chosen by us, as a matter of fact, i know it is not near Ezeiza airport, its on the side of a busy highway and not in a safe area to stroll around. But the truth is, we were stranded at Eze, after being 3 hours seated on a plane (DL 101) seat belt fastened and ready to take off when a mechanical problem changed our fate and we ended at the Holiday Inn at 2am, almost 8 hours after we arrived at the airport.
To my pleasant surprise, we were assigned a handicapped room. My mom is in a wheelchair and I have severe back problems so i cannot push her chair at all times. Maxi, at the front desk immediately anticipated to our needs, assigned an accessible room -in the midst of a crowd of 100 angry travelers that were in my same situation- came to us with a key, called a bell person to help me push the chair to a fully handicapped room and even made arrangements to have a waiter come pick her up for dinner. At a time when you feel vulnerable and you're going through this madness it feels great that come across that someone really cares. Maxi made us feel like home.

Room Tip: Room 301 is fully handicapped
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  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dario B, Director de Relaciones con Clientes at Holiday Inn Buenos Aires Ezeiza Airport, responded to this review, August 15, 2013
Dear The Travelover,

First of all, and on behalf of Holiday Inn Ezeiza Airport I appreciate your recent visit and the time taken to respond to our satisfaction survey. I will personally tell to Maxi about your comments for him and I will give him the congratulations about it. We try to teach all our staff in the same way for services and amiability.
Expecting receive your stay for your choice in the next time, I greet you cordially,

Dario Barsellini
GSM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Buenos Aires Ezeiza Airport

Address: Martin Miguel de Guemes 4718, Ciudad Evita 1778, Argentina
Phone Number:
Location: Argentina > Central Argentina > Province of Buenos Aires > Ciudad Evita
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Ciudad Evita
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Holiday Inn Buenos Aires Ezeiza Airport 3.5*
Number of rooms: 114
Official Description (provided by the hotel):
Surrounded by a natural and healthy atmosphere with a strategic location and amenities to meet the needs of most demanding customers, Holiday Inn Buenos Aires - Ezeiza Airport offers the first hotel alternative in Buenos Aires, near Ezeiza International Airport and within fast and easy access to downtown Buenos Aires.The hotel offers 114 rooms equipped with comfortable Queen and King Size beds. All of them feature state-of-the-art equipment and elegant décor to make a unique experience of your stay and guarantee a pleasant and refreshing time. Dining options include "El Mangrullo Asador", a place that invites you to a luxury dining experience that combines the art of traditional grill flavors and excellent service. "Bar La Bodega" and "Don Julio" complete our gastronomic offer.The Spa with relaxation rooms, massage, sauna, steam room, indoor pool, solarium and a wide variety of beauty treatments, along with our convention center make of Holiday Inn Buenos Aires - Ezeiza Airport a comprehensive and unique option. ... more   less 
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