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“Great service, a hidden gem” 4 of 5 stars
Review of Riverside Casino & Golf Resort

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Riverside Casino & Golf Resort
3184 Highway 22, Riverside, IA 52327   |  
Hotel amenities
Ranked #1 of 1 hotels in Riverside
Cedar Rapids, Iowa
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
“Great service, a hidden gem”
4 of 5 stars Reviewed January 26, 2013

Iowa has a number of casinos. Unfortunately for me, Riverside was the first one I had been to, and it set the standard too high. After staying there, the atmosphere and service at other casinos is a disappointment. The overall service at Riverside is outstanding. The casino is brightly lit, not dark and dreary. The food at the restaurants is amazing, particularly at Ruthie's. It's a treat to visit Riverside, even if you're, like me, not much of a gambler.

  • Stayed September 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RCGR, General Manager at Riverside Casino & Golf Resort, responded to this review, January 31, 2013
Thank you for your review, we are happy to hear that our resort and especially our employees were to your liking. We take as much pride in providing great guest service as in our resort space and offerings. On behalf of our 700+ employees, we hope you choose to visit us again soon!
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107 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Any
English first
West Lafayette, Indiana
Top Contributor
88 reviews 88 reviews
46 hotel reviews
Reviews in 57 cities Reviews in 57 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed January 15, 2013 via mobile

Stayed here for a conference. Deluxe king room with flatscreen TV, desk, office chair, easy chair, mini-refrig, closet, drawers, huge shower (no tub), toilet, sink. The mattress was firm, to my liking, and had choice of firm or soft pillows. Plenty of electrical outlets for recharging gadgets. The room was clean with no smoky odor at all, though when you first enter the facility, the smoke odor from the casino area (main floor) near front desk was noticeable.

Stayed January 2013, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iowa
Top Contributor
58 reviews 58 reviews
21 hotel reviews
Reviews in 23 cities Reviews in 23 cities
101 helpful votes 101 helpful votes
5 of 5 stars Reviewed January 5, 2013

We stayed at Riverside while attending a weekend wedding in Iowa City. We're glad we did! The rooms were nice, and the facility top-notch. Casino is clean and well-ventilated, so you don't smell like smoke when you leave. Slots are fun. Bar service was good and fairly-priced for a casino. We were well-treated everywhere we went. Both meals at the facility were very good; we ate at the bistro-style place and the buffet-- not gourmet food by any means, but filling and decent. My husband greatly enjoyed his round of golf, too. This is a very nice complex.

  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deerfield, Illinois
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 19, 2012

Having made the 300-mile trek numerous times from Chicago to Iowa City, Iowa, where two daughters have attended U of Iowa, we have been stymied to find the perfect place to stay. Finding good hotels in university towns usually presents a challenge. But on football, graduation or even Parents Weekends, the stakes are raised and so are the lodging rates. But this year we found the hidden gem off the beaten path in Riverside, 14 miles south of Iowa City. Nestled among the "fragrant" farmlands is the Riverside Hotel, sporting an 18-hole championship golf course, several mighty fine restaurants, a casino and entertainment venue, and attractive hotel. Not gamblers, we did stroll through the casino (smoking permitted, yuk) but then retired to our comfortable, quiet, clean and up-scale room overlooking golf course and farmlands. Sports a nice spa with good massages! A great stay for a reasonable price.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johnston, Iowa
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 6, 2012

I thought the place was very nice and clean. We also enjoyed the entertainment of two live bands. We did have an appetizer in the Ripple diner, the server was great. Not impressed with the food. The manager in the diner said hello to every four other tables not us. Even on our way out no Thankyou for coming in he just stood there and watched us. We decided not to have dinner there. When I made reservations they said they would shuttle to Iowa city to eat, we thought thats great, until valet told us it was 20 each way. The front desk failed to mention that. The casino makes it so that no places can deliver to hotel.. That was a bummer. Rooms were super very clean and comfy.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peoria, Illinois
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed November 5, 2012

If you are looking for a quick getaway and live within 170 miles of Iowa City Iowa----then the Riverside Resort is for you. Beautiful casino, hotel & gold complex which is only 13 miles south of I-80 at @ Riverside Iowa. We have been here a number of times and can not say enought about how nice this complex is. They have 3 resturants, weekend shows, golf and much more. Only 13 miles from a giant mall with just about anything you would like. We feel that it is a perfect few days getaway. They usually have coupons available that take a few $$ of the bill.

Room Tip: Most rooms overlook the beautiful golf course. We don't see much difference in the rooms they...
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Riverside, Iowa, United States
2 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed October 11, 2012

Good luck getting a drink. Waiters are AWFUL. Cash only at the main bar? Really?? Pay-out percentage is AWFUL. Put NO booze in over priced drinks. Bars/waiters always understaffed. Rooms,drinks,poker rake, food, golf, all way too expensive. Points are worthless, same amount of gambling in the quad city's got me tons more benefits. Lost $500 playing caribiean stud one night, asked for a free buffet, took 30 minutes and they acted like they were giving away the farm and then they took it off my points. Place is a JOKE and getting worse. The place does look very nice, the rooms are nice, golf course is awesome.

  • Stayed August 2012, traveled solo
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RCGR, General Manager at Riverside Casino & Golf Resort, responded to this review, November 1, 2012
While understandably concerned about your comments, I do want to thank you for providing feedback and would like to address a couple of concerns you raised in your review. First, our slot payout percentage has been consistently and is currently above the Iowa statewide average. Also, Resort Club points (earned based on gaming play) can be used not only in the slot machines but at any resort outlet – towards food, drink, lodging, spa, golf, retail items and entertainment. We hope you choose to visit Riverside Casino and Golf Resort again in the future and allow us the chance to change your opinion about the resort. Thank you again for your time in providing feedback.
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Additional Information about Riverside Casino & Golf Resort

Address: 3184 Highway 22, Riverside, IA 52327
Location: United States > Iowa > Riverside
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Riverside
Official Description (provided by the hotel):
What does it mean to Live it Up? You'll find out the moment you enter Riverside Casino & Golf Resort™. From the magnificent fountains that greet you as you approach the main entrance to the luxurious surroundings of our casino, hotel, spa, golf course, event center, indoor/outdoor pool and multiple food outlets, every aspect of Riverside Casino & Golf Resort™ is designed for one special reason - your total enjoyment. ... more   less 
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Also Known As:
Riverside Casino & Golf Hotel Riverside
Riverside Casino And Golf Resort
Riverside Casino & Golf Resort Iowa

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