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“Stay Away” 1 of 5 stars
Review of Riverside Casino & Golf Resort

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Riverside Casino & Golf Resort
3184 Highway 22, Riverside, IA 52327   |  
Hotel amenities
Ranked #1 of 1 Hotels in Riverside
Riverside, Iowa, United States
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
“Stay Away”
1 of 5 stars Reviewed October 11, 2012

Good luck getting a drink. Waiters are AWFUL. Cash only at the main bar? Really?? Pay-out percentage is AWFUL. Put NO booze in over priced drinks. Bars/waiters always understaffed. Rooms,drinks,poker rake, food, golf, all way too expensive. Points are worthless, same amount of gambling in the quad city's got me tons more benefits. Lost $500 playing caribiean stud one night, asked for a free buffet, took 30 minutes and they acted like they were giving away the farm and then they took it off my points. Place is a JOKE and getting worse. The place does look very nice, the rooms are nice, golf course is awesome.

  • Stayed August 2012, traveled solo
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RCGR, General Manager at Riverside Casino & Golf Resort, responded to this review, November 1, 2012
While understandably concerned about your comments, I do want to thank you for providing feedback and would like to address a couple of concerns you raised in your review. First, our slot payout percentage has been consistently and is currently above the Iowa statewide average. Also, Resort Club points (earned based on gaming play) can be used not only in the slot machines but at any resort outlet – towards food, drink, lodging, spa, golf, retail items and entertainment. We hope you choose to visit Riverside Casino and Golf Resort again in the future and allow us the chance to change your opinion about the resort. Thank you again for your time in providing feedback.
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128 reviews from our community

Traveler rating
    59
    40
    9
    11
    9
See reviews for
23
59
5
12
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • French first
  • Any
English first
1 review
Reviews in 23 cities Reviews in 23 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed September 17, 2012

A big thank you and thumbs up to all at this resort. Just returned from our 3rd visit to the TEE Tournament which is held here each September (started for blind/low vision vets, but now has other disabled vets, too). The staff bends over backward for the vets and it is so much appreciated. The accomodations are just great (love the glass shower), and while our stay was accompanied by food in the banquet room, we did do Crab Leg nite at Roberts ($16.99-not bad at all) and had a romantic dinner at Ruthie's (very nice steak, well priced wine list). Wish the pool was heated, but you can't have everything. This is a great place for a destination trip that is a bit different due to location. Also, it is nice to support a venue who treats our disabled vets to such a superb week. It's worth a trip from the midwest to support these folks (only 4 hrs from Chicago, people!) PS-video blackjack for ten cents' a hand, too - my speed!

Room Tip: The suites have the great glass shower, plus a sunken tub-how romantic can you get!
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  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rock Island, Illinois
Top Contributor
56 reviews 56 reviews
17 hotel reviews
Reviews in 26 cities Reviews in 26 cities
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed September 11, 2012

Beautiful golf course. We had a gorgeous room (better than some in Vegas). Gambled a bit but never saw anyone win a boatload of money. Different food every night. We had crab legs on Wednesday but I wouldn't have paid that price (had free meals). Smoking is permitted in casinos in Iowa so I smelled like cigarettes all night. Our room and bed linens did too. That was my only real complaint.

Room Tip: Let someone know if your room smells like cigarette smoke.
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  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RCGR, General Manager at Riverside Casino & Golf Resort, responded to this review, September 14, 2012
Thank you for your kind words, we are happy you felt pampered during your stay. One-half of our casino floor and 80% of our hotel rooms (as well as the full remainder of the resort) are designated as non-smoking areas. Please don’t hesitate to ask for a non-smoking hotel room when making a reservation and know that our slot attendants will be happy to direct you to the non-smoking casino floor areas. Hope to see you back at Riverside soon!
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Marysville, Kansas
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed August 23, 2012

The Riverside Casino and Resort was truly a nice surprise. The decor is very modern and contemporary in the entire place. We stayed one weekday afternoon and night. I was pleasantly surprised with the amenities. The resort had a nice smaller upscale boutique and a beautiful relaxing pool area. Part of the pool is indoors for inclement weather. The resort included a Spa which looked nice as well. I did not use the Spa. Casino area was large and "Las Vegas" style. The golf course looked very nice as well, although we did not golf. We ate at ruthie's restaurant, the upscale dining choice in the resort. Excellent food and great service. The room decor was VERY unique in that it had electric drapes and an automatic curtain covering a totally expansive glass shower in the bathroom. VERY different.

  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
iLLINOIS
2 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed August 23, 2012

nice golf cource, ok but very expendcive hotel, I traveled to this hotel on a whim to see it, the food was very expendcive for the quality . and the location is 20 miles from Iowa City, IA in no where land.
I believe this is why it,s so weak, it has no competition thus no reason to improve. the place was nearly empty. I was literaly the only one gambing in the main casino during the day.The staff was incredibly rude, I reported a dice dealer for cheating and was treated even more poorly. I have never been back.

  • Stayed September 2011, traveled solo
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
What Cheer
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
Reviews in 19 cities Reviews in 19 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 17, 2012

My husband and I along with his business associates stayed at the hotel on a Saturday night. We thought that it would be noisy, because of the college students that were partying down the hall, but it was great. The rooms are gorgeous and the bathroom is very interesting --- huge glass window with a automatic curtain to open and close. We ate at the Robert's Buffet, which we have often, and it had a nice selection of food. Would stay again at the hotel.

  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iowa
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 9, 2012

My husband and I stayed at Riverside on a Thursday night. We ate the Robert's Buffet dinner. We're not usually huge buffet fans, but the fried shrimp and bacon wrapped steak were surprisingly good. The rest was pretty typical buffet food. We both gambled on $10 free play for a solid two hours that night. I like slots and was impressed with the selection. The room appeared to be clean and was very comfortable. We had Robert's Buffet for breakfast and it was really terrible. We both left uneaten plates of food and went for the mini boxed cereals. We enjoyed the pool facilities after breakfast- very nice! We spent a bit more time gambling and ended up coming out ahead. All of the staff was very friendly and accommodating (we requested late check-in Thurs. night and late check-out Friday morning). We agreed that we would love to return to Riverside, and the only thing that would stop us would be the high room prices. We're hoping that they lower their prices or at least offer a deal to player's card members in the future.

  • Stayed July 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RCGR, General Manager at Riverside Casino & Golf Resort, responded to this review, August 14, 2012
Thank you for taking the time to provide feedback on your stay. Happy to hear you enjoyed your time on the gaming floor and at the dinner buffet and equally disappointed that our breakfast buffet let you down. We keep a wide variety of items available on the buffet line to satisfy a range of customer tastes and regret that we could not please you in this case. With regards to prices for our hotel rooms, these vary based on occupancy and you may have caught a night with a special event that drove the rate up. Please check our website and Facebook page regularly for special rate offerings, or call us at 1-877-677-3456.

Best Regards,

Dan Franz
General Manager
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Additional Information about Riverside Casino & Golf Resort

Address: 3184 Highway 22, Riverside, IA 52327
Location: United States > Iowa > Riverside
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Riverside
Number of rooms: 201
Official Description (provided by the hotel):
What does it mean to Live it Up? You'll find out the moment you enter Riverside Casino & Golf Resort(R). From the magnificent fountains that greet you as you approach the main entrance to the luxurious surroundings of our casino, hotel, spa, golf course, event center, indoor/outdoor pool and multiple food outlets, every aspect of Riverside Casino & Golf Resort(R) is designed for one special reason - your total enjoyment. ... more   less 
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Also Known As:
Riverside Casino And Golf Resort
Riverside Casino & Golf Hotel Riverside
Riverside Casino & Golf Resort Iowa

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