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“rude service” 1 of 5 stars
Review of Super 8 Motel - Pella

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Super 8 Motel - Pella
2.0 of 5 Motel   |   105 E. Oskaloosa St., Pella, IA 50219   |  
Hotel amenities
Ranked #5 of 6 Hotels in Pella
mo
1 review
1 helpful vote 1 helpful vote
“rude service”
1 of 5 stars Reviewed March 6, 2010

We had friends stay here and there was a clerk at the desk, Debbie Lanser, that was the most rude and unkind person and should not be working around the public. She was a know it all that was never wrong and very unpleasant

  • Stayed February 2010, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarolMakoui, General Manager at Super 8 Motel - Pella, responded to this review, April 15, 2010
We at Super 8 value our guest’s feedback. Please know that we strive to make each and everyone’s stay nothing less than satisfactory. We apologize that yours and that of your friends was anything less. Please know that your issues have been addressed and hope that you will find that the next time you travel through you will give us another try.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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75 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
California
Top Contributor
68 reviews 68 reviews
68 hotel reviews
Reviews in 63 cities Reviews in 63 cities
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed November 1, 2009

Good experience overall. Office staff was very helpful. Room was clean and mattress was comfortable. The furniture was in good condition. The breakfast had a small selection of items, but the room was a good value overall.

  • Stayed October 2009, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarolMakoui, General Manager at Super 8 Motel - Pella, responded to this review, November 4, 2009
Thank you for posting a review of your stay with us at the Pella Super 8. We value each and every guest that stays with us and hope that by keeping our property clean and friendly you will return. We always appreciate hearing your comments in reference to your stay, it assists us in maintaining our property in the manner that best suites our guests.

Again thank you for choosing the Pella Super 8 for lodging needs and we look forward to seeing you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Super 8 Motel - Pella

Address: 105 E. Oskaloosa St., Pella, IA 50219
Location: United States > Iowa > Pella
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #5 of 6 Hotels in Pella
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Motel - Pella 2*
Number of rooms: 40
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Also Known As:
Super 8 Motel - Pella Iowa

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