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“rude and then upcharged” 2 of 5 stars
Review of Dutch Colony Inn

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Dutch Colony Inn
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706 8th St. SE, Orange City, IA 51041   |  
Hotel amenities
Ranked #3 of 3 Hotels in Orange City
Grand Rapids, Michigan
1 review
5 helpful votes 5 helpful votes
“rude and then upcharged”
2 of 5 stars Reviewed March 12, 2013

in town for wedding, stayed 2 nites-- shower did not work,fan in bathroom also did not work.breakfast was slim. put key on desk 6:00am with note, left for home. got charged for extra day,cleaning staff said we smoked in bathroom!!! We DO NOT SMOKE!! Called Joy to get charges removed from our bill--got hung up on twice. Friends said their bathroom smelled like smoke every time they turned the fan on. Joy was not joyful.

  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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13 reviews from our community

Traveler rating
    4
    1
    2
    3
    3
See reviews for
2
2
4
4
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Any
English first
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed March 11, 2013

Right from the start, the front desk lady was very rude and shirt with us, despite only friendly questions being asked. A few days after our stay, our bank statement reflected an unexplained extra charge. We called, and they stated that we were charged an extra fee because the cleaning lady "found ashes in the sink". We do not smoke! No amount of explaining helped us, the front desk lady was extremely rude and not willing to work with us. We are very unhappy with this place.

  • Stayed March 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kansas City, MO
Top Contributor
187 reviews 187 reviews
114 hotel reviews
Reviews in 108 cities Reviews in 108 cities
162 helpful votes 162 helpful votes
3 of 5 stars Reviewed September 5, 2012

I travel a lot for business and pleasure. This motel is average and average is not bad. To me the most important is being clean and the room was clean.

There was no coffee pot in the room and they still have old box TV.

For breakfast the offerings were quite slim.

  • Stayed September 2012, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
Reviews in 20 cities Reviews in 20 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed July 12, 2012

Stayed for a weekend for a family event. staff was polite and rooms were large and clean! New tv was in room. In our king sized bed there were 3 pillows and one in the dresser drawer. We requested one more due to a bad back but was told they did not have extras. A very very basic breakfast is available. We would stay there again

  • Stayed July 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Panama City Beach, Florida
1 review
5 of 5 stars Reviewed May 29, 2012

We recently stayed at this hotel during Orange City's Tulip Festival. We are an older couple so we appreciate the family business aspect of the Dutch Colony Inn. It was a VERY busy week in this town and we couldn't have asked for a more pleasureable experience. Room was cleaned everyday, we were helped with directions when asked, and the place has a home away from home feel. We plan to stay here again next year and would recommend this hotel to our family and friends.

  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Antonio, Texas, United States
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed April 29, 2012

I have never experienced less accommodating lodging. Not only was there absolutely no soap in the motel room (no hand soap or bath soap) but the owner (Joy) was incredibly rude when I brought it to her attention. Breakfast was also a half an hour late and they are the only hotel or motel I have ever had flat out deny a request for extended check out, with only a few cars in the parking lot. Very poor experience, over all!

  • Stayed April 2012, traveled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Titusville, Florida
Contributor
18 reviews 18 reviews
4 hotel reviews
Reviews in 14 cities Reviews in 14 cities
50 helpful votes 50 helpful votes
1 of 5 stars Reviewed October 10, 2011

I went for a wedding in Orange City, IA and this hotel was selected for the wedding party with a block of rooms set aside. When I was checking in the desk person was more interested in what was playing on the TV across the lobby then talking to me. The room was clean, but for $75 a night I expect better than shampoo out of a little plastic pouch that I needed my teeth to open with in the shower. There was no conditioner. I had to buy some at the grocery store one block over. My room was not cleaned (not a big deal) but left me feeling like they don't care. The continental breakfast is nothing to write home about. Not even a banana or other fresh fruit offered. Hello sticky buns.
There is not much choice if you need a hotel in Orange City, and apparently they know it.

Room Tip: Ask for a room to the back, and especially away from the lobby.
See more room tips
  • Stayed October 2011, traveled solo
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Dutch Colony Inn

Address: 706 8th St. SE, Orange City, IA 51041
Location: United States > Iowa > Orange City
Amenities:
Room Service
Hotel Style:
Ranked #3 of 3 Hotels in Orange City
Number of rooms: 126
Also Known As:
Dutch Colony Hotel Orange City
Dutch Colony Inn Orange City, Iowa

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